Concession Manager | Chadstone

Description:

Imagine leading a team in one of Melbourne's most prestigious fashion destinations, where every client interaction is an opportunity to showcase contemporary Australian fashion. As Concession Manager, you'll be the driving force behind exceptional shopping experiences while developing your career in retail management. With a generous seasonal uniform allowance, performance incentives, and a clear path to boutique management, this role offers the perfect blend of creative expression and leadership development. You'll work alongside experienced mentors who'll help shape your journey from talented retail professional to confident retail leader.
Why You Will Be Excited About This Role
Step into a role that bridges creativity and leadership at one of Australia's most respected fashion houses. As Concession Manager, you'll be instrumental in delivering exceptional client experiences while developing your career in elevated retail management.
In this dynamic position, you'll work alongside an experienced Cluster Manager, helping to create an environment where contemporary elegance meets impeccable service. This is your opportunity to develop advanced retail leadership skills while representing a brand renowned for intelligent design and timeless sophistication.
Your first 12 months will be filled with growth opportunities, where you'll:
- Support the leadership of a high-performing retail team
- Enhance your commercial and operational management skills
- Master the art of elevated client relationships
- Develop your visual merchandising expertise through our refined aesthetic
Why You Will Like Working Here
Our client believes in nurturing talent and supporting career progression. As an Assistant Concession Manager, you'll be immersed in an environment that values creativity, intelligence, and individual growth.
Your career with our client means:
- Being part of an internationally recognised Australian luxury fashion house
- Working in a sophisticated, design-driven environment
- Competitive remuneration package including:
- Attractive base salary
- Bi annual uniform allowance
- Performance-based incentives
- Clear pathway to senior management
- Mentorship from experienced retail leaders
What You Will Be Working On
Your role is integral to this concessions success, focusing on both operational excellence and client experience. Key responsibilities include:
- Supporting the Cluster Manager in achieving sales targets
- Assisting with team leadership and development
- Managing client relationships and fostering brand loyalty
- Maintaining visual merchandising excellence
- Overseeing daily operations
- Contributing to inventory management and loss prevention
- Stepping up as leader in the manager's absence
What Type Of Person Will Be Successful
We're looking for an emerging retail leader who combines commercial acumen with a passion for luxury fashion. The ideal candidate will have:
- Proven retail experience, ideally in luxury or designer fashion
- Strong leadership potential with excellent communication skills
- Results-oriented mindset
- Eye for detail and passion for visual presentation
- Problem-solving abilities and initiative
- Proficiency in Microsoft Office and POS systems
- Understanding of premium retail service standards
If you have experience as a Senior Sales Associate, Department Supervisor, or in similar retail leadership roles, we encourage you to apply.
How To Apply
We're excited to meet candidates who share our passion for fashion, leadership, and exceptional client experiences. If you're ready to take the next step in your retail career, we want to hear from you - even if you don't meet every requirement. Please submit your resume and a cover letter expressing why you're drawn to this opportunity.
Assembly Talent Making belonging our business. Assembly Talent pairs exceptional talent within exemplary businesses within the retail, eCommerce, beauty and lifestyle industries. Professional, personable and discreet, we're specialists in seeking, securing and supporting flourishing careers and company relationships. Our lived experience of over 20 years across the Retail, Fashion, eComm, tech, beauty, and FMCG landscape has helped us place sought-after candidates with leading and emerging brands both in Australia and abroad. Valuing culture-fit and chemistry on par with capabilities and credentials, our holistic recruitment strategy supports career aspirations and business acumen in equal measure.