Description:
- Do you want to get out of retail or hospitality and into a more corporate environment?
- Are you passionate about customer service want career development opportunities?
- Do you want to work Monday to Friday with no weekends?
- Do you want job security by working for an essential service?
- Are you looking for a genuine, supportive and team oriented working culture?
If you answered yes to the above questions, then this is the role for you…
Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proud partners of a Global company, who are looking for multiple customer service superstars to join their team in an ongoing temp to perm capacity.
Working in a contact centre environment, you will be handling inbound calls from existing customers regarding their gas and electricity services. As a first point of contact, you will provide solutions to help resolve customer queries and give them an exceptional customer service experience.
To be successful in this role, you will need:
- Previous experience working in a customer service role, either face to face or within a contact centre environment
- Excellent communication skills and active listening
- A strong customer service focus
- A quick learner with a positive 'can-do' attitude is a must!
- Strong problem solving skills and adaptability
- Ability to navigate and adapt to computer systems and technology easily
- Ability to follow company policies and processes and work towards KPIs
What's in it for you?
- Multiple full time ongoing temp to perm positions available – start June 2025!
- Stunning, newly renovated offices based in Abbotsford, close to public transport and free onsite parking
- Full Time 38 hours per week Monday to Friday – No weekends – Rotating Roster 8am to 6.30pm
- $33.96 per hour plus superannuation
- Global company who are customer centric and truly value their people
- Join this supportive, genuine, friendly and nurturing culture with career pathways, growth and development opportunities
Please note: All successful candidates will be subject to background and reference checks and you must be an Australian Citizen or Permanent Resident to be eligible to be considered for these positions.
Do not miss this opportunity – apply with your resume in Word format.
10 May 2025;
from:
uworkin.com