Description:
This employer is one of Australia and New Zealand’s premier non-bank lenders with an award rich history within the mortgage and asset finance sector. offering a wide range of products including flexible home loan and asset finance options, to diverse clientele. You will enjoy a supportive, purposeful culture, with a convenient office location and career development opportunities.The Role
Reporting to the Broker Support Team Leader, this position is to provide an exceptional service to the business’s brokers. This role will work closely with BDMs to ensure the deal flow of the business is being managed efficiently and effectively. You will provide support to the wider sales team to ensure the business is producing high output levels. This is a 12-month fixed term contract.
Key Responsibilities
- Updating broker details, based on movements confirmed by broking firms or aggregators
- Assist in developing a high level of broker loyalty and satisfaction
- Meet and exceed customer requirements and expectations through a high level of customer service and excellent communication skills
- Provide support to the BDM’s
- Assist brokers with any issues with deals and loan applications
- Provide technical support to brokers to a high standard and on a timely basis
- Ad-hoc admin duties as required
The ideal candidate will have experience in a customer-facing role in the financial services industry. A high level of customer service, and excellent communication is key to being successful. High attention to detail, resiliency, hardworking and authenticity are key personal attributes that are seen in the ideal candidate. The ability to have clear and effective communication with internal and external stakeholders and being able to work in a fast-paced environment is required. You must have experience of dealing with Asset Finance products.
Key Benefits
You will receive a comprehensive range of employee benefits including a competitive salary package, wellness hour, employee assistance program, and a workforce planning program to grow your career. This role works with an inspirational manager, who will foster and support your career growth. Central location with modern office facilities and welcoming team.
For a confidential discussion about this role, please call Patrick Fisher on 0435 748546
11 May 2025;
from:
uworkin.com