Description:
SKG Services is a renowned national organisation with over 50 years of industry expertise. As a pioneer in delivering premium "soft" facility management services throughout Australia, we specialise in world-class cleaning, security, and maintenance solutions.
We are seeking a Cleaning Supervisor to oversee a multi-site cleaning contract in NT . This dynamic role will be suitable for an ambitious experienced Cleaning Supervisor to join our team through an exciting period of growth to oversee a portfolio of sites.
This is a hands-on role suited to a C2 or next step up.
Working hours: Monday to Friday 8am to 4.30pm.
Your role will be critical in achieving company goals through continuous improvement, support, and direction of our cleaning teams and providing world-class customer service to our clients.
Working closely with Head Office, you will focus on overseeing a portfolio of our clients and ground staff.
This is your chance to join an organisation that is going through rapid growth!
We are committed to continually building a safe and respectful workplace, where all our people feel supported, appreciated and accepted.
In this dynamic role, your responsibilities will include (but are not limited to):
-
Liaising daily with clients and cleaning teams to ensure smooth operations
-
Managing site performance to deliver high standards of cleanliness and service
-
Providing shift coverage and on-the-ground support when required
-
Working within set budgets to retain profitability and operational efficiency
-
Ensuring accurate reporting for payroll and award compliance
-
Conducting regular quality inspections and implementing follow-up actions
-
Identifying and addressing any operational issues or non-conformance
-
Offering client-focused solutions to continuously improve service delivery
-
Promoting and enforcing safe work practices across all sites
-
Managing incident and accident reports, investigations, and toolbox talks
-
Coordinating staff onboarding, inductions, and training initiatives
-
Monitoring compliance of service providers and regulatory requirements
What you'll need to succeed:
-
Cleaning industry experience and enjoy getting your hands dirty.
-
Strong negotiation, problem-solving, and decision-making ability
-
Knowledge and understanding of rosters, schedules, and the Industry Award
-
Exceptional communication and relationship-building abilities
-
Display excellent written, verbal, and reporting writing skills.
-
Maintain a positive team culture.
-
Knowledge and understanding of Quality, Environment, and WHS systems – safe systems of work and environmental management
Why Join SKG Services?
-
An excellent opportunity to join a renowned Australian company, where you can drive growth and make a meaningful impact on the business.
-
Opportunities for professional development and training.
-
Work in a supportive and inclusive environment that values diversity and innovation.
How to Apply:
If you are passionate about supporting a team in delivering outstanding service, please submit your resume and a cover letter outlining your relevant experience and why you would be the perfect fit for this role.
We would love to hear from you! We encourage applications from Aboriginal and Torres Strait Islander people. We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.