Description:
Job DescriptionAre you an expert at creating unforgettable first impressions? Do you thrive in hospitality and love engaging with people?
Mercure Sydney is on the lookout for a Full-Time Front Office All-Rounder to become part of our energetic and welcoming team.
Your Responsibilities Will Include
- Providing outstanding, personalised, and engaging service to make every guest feel at home.
- Managing guest check-ins and check-outs and maintaining accounts through our PMS, Opera.
- Responding to guest enquiries with a positive and solution-focused approach.
- Collaborating daily with departments like food & beverage and housekeeping to coordinate guest needs, requests, and experiences
- Ensure collection and delivery of guest luggage
- Respond to guest requests and queries
- Provide a knowledgeable, efficient and helpful information service.
- Ensuring workstations and hotel lobby remain clean and presentable
11 May 2025;
from:
linkedin.com