Holiday Park Guest Services Officer

Description:

Holiday Park Guest Services Officer
Are you looking for a rewarding career where you can grow and develop while having the benefit of living in an idyllic North Coast location? Here at Clarence Valley Council, we strive to be a progressive employer that offers a rewarding and flexible work environment. Our vision is to create a community full of opportunity and our workforce is where we start to achieve our community aspirations.
Located in the Northern Rivers of NSW, we cover 10,441 square kilometres with the three major community hubs of Grafton, Yamba and Maclean. We are one of the biggest employers in the Valley and can offer you a rewarding career and a new lifestyle. Our goal is to be the employer of choice in the Valley, creating opportunities for those who live here already and for those who want to move here.
We are in an exciting period of transformation with a focus on employee engagement, satisfaction and delivering exceptional services and facilities for the community.
So come and join the team while enjoying all that Clarence Valley has to offer you and your family.
Learn more about living in the Clarence Valley here.
What you need to know...
casual position
the package: $33.01 to $39.36 per hour, plus 25% casual loading, plus superannuation
location: Brooms Head Holiday Park
About the role
Clarence Coast Holiday Parks are the largest group of Holiday Parks in the area and are managed by Clarence Valley Council. Brooms Head Holiday Park is situated in the heart of Brooms Head and is surrounded by nature for the adventurous camper. With some of the best fishing and surfing on the east coast Brooms Head has become a popular tourist destination for all ages.
We are currently looking for a Guest Services Officer to join our Brooms Head Holiday Park team.
The successful candidate must provide excellent customer service to Holiday Park guests and visitors, manage all types of customer bookings and their enquiries through the council’s booking system RMS.
You must be able to promote and sell our accommodation services and be an excellent communicator.
If you have a high level of personal presentation and impeccable time management skills we look forward to receiving your application. If you are after a rewarding role in the tourism industry where no two days are the same we look forward to receiving your application.
Download the position description here.
Contact
Heidi Green, Business Support Officer on 02 6643 0209.
Closing date
Tuesday 3 June 2025 at 11.30 pm (NSW time).
Other important information
This position is located at Brooms Head Holiday Park, however, this may change should business needs identify other work locations to be more appropriate to deliver our services in the future.
A probation period applies to this position.