Description:
Do you have a passion for continued learning? Are your customer service skills exceptional?Join our passionate multi-disciplinary team, with over 200 Radiology Receptionists, and be the first point of contact for our patients, referrers and stakeholders.
About The Role
This is a busy fast paced role where your positive can-do attitude and willingness to work as part of a busy, supportive team is essential. This role requires a commitment to ongoing learning.
Previous experience as a medical receptionist/administrator and/or a working knowledge of medical terminology is advantageous but not essential.
Clinic hours are 7:30am - 7:00pm and you must be available to work various shifts during those hours - Monday to Friday
You Will Be Responsible For
Making and confirming complex patient bookings via both inbound telephone call shifts and outbound telephone call shiftsProviding a high standard of patient care when registering patients, making patient bookings and answering queriesQuoting patients on payments and receiving payments when patients attend for their appointmentAnswering general enquiries from other key stakeholders such as referrersLiaising with referring medical professionals Preparation and finalisation of billing, including Medicare, private and third partyResult preparation General office and administrative duties
You will be required to travel to our Hampstead Gardens training centre for the first five weeks of your employment to undertake our comprehensive training program.
About Us
As a practice, Benson Radiology has celebrated over 60 years of providing Medical Imaging services to the South Australian community and remains owned and operated by our Radiologist Partners.
We take pride in providing quality expertise in a caring environment, and lead the way in the medical imaging industry, investing heavily in technology so that we are able to provide a full range of diagnostic imaging.
Our values of Teamwork, Personal Excellence, Patient Focus and Integrity guide our actions and our thinking. They drive our behaviours and are the foundation of who we are.
We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.
25 May 2025;
from:
uworkin.com