Personal Assistant To Unit Manager

Description:

Do you want to use your administrative and interpersonal skills in a major organisation? Do you love a fast paced environment? We are currently seeking two new Personal Assistants to our Unit Manager Business Strategy and Performance and Unit Manager Customer, Marketing and Economic Development. If you have these skills this might be your chance to rewrite the future with us.

• Work in a dynamic and customer focused team
• Balance your life with a 9 day fortnight and flexible / hybrid working arrangements
• 2x temporary full-time position until May and August 2026

About the role

The role of the Personal Assistant to the Unit Manager is responsible for ensuring the Unit Manager has all relevant information and documentation required to make well and informed decisions. Reporting directly to the Unit Manager, you will be responsible for coordinating a high volume of tasks, correspondence, reports, presentation materials and financial information and other actions across the Unit. In addition, this role will see you working with key internal and external stakeholders to ensure that tasks assigned to relevant sections and units are delivered on time to ensure the effective delivery of work for the organisation.

The Business Strategy and Performance Unit within our Water and Sewer directorate leads customer engagement and delivers community education in line with the Water and Sewer Community Engagement and Education Strategy. The Unit supports community awareness and improving the customer experience by using feedback to drive service improvements. Additionally, the Unit also manages regulatory compliance, oversees performance reporting and IPART implementation, and handles the end-to-end water billing process. Working closely with the business, the Unit identifies opportunities to improve efficiency and support the delivery of secure and reliable water and sewer services.

The Customer, Marketing and Economic Development Unit within our Community and Recreation Services directorate leads the organisation in the customer experience change program and economic and visitor economy initiatives. The Unit provides marketing and brand advice and expertise to support the organisation along with managing the destination and tourism planning for the Central Coast Region. They engage with the community providing frontline customer service through multiple channels as well as manage economic development growth strategies to achieve economic outcomes.

This position is required to provide quality customer service and create value for the community.

To be successful in this role, you will have:

• A Certificate III qualification in Business Administration or related field or demonstrated solid contemporary experience in a similar role.
• Significant experience in providing high level administrative and senior manager support in a large sized organisation.
• Demonstrated experience in consultation, negotiation and conflict resolution.
• Demonstrated organisational skills with excellent attention to detail and accuracy of work.

Other important information

• The commencing salary for this position is up to $74.7k per annum. Central Coast Council also provides progression opportunities for employees to progress up to the maximum salary of $86.5k on completion of assessment of skills and performance plus 11.5% superannuation
• We have two temporary full-time roles available.
• This role will be able to access a 9 day fortnight.
• We are able to offer hybrid and flexible working conditions for this role - 2 days from home and 3 days onsite.
• These roles are located at Wyong.

Council may create an eligibility list from this recruitment process and may utilise this eligibility list to fill other temporary vacancies.

Extra benefits

At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.

Other extras include:

• Long service leave after 5 years of continuous service
• Free flu vaccination program
• Time provided for you to do annual skin cancer screening, Breast screen and blood donations
• Access to professional development with career development and learning programs through various platforms
• We reward and recognise our staff with our Cheers program
• Novated leasing partnerships.

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.

Want to know more?

The contact person for the Water and Sewer role is Krystie Bryant, Unit Manager Business Strategy and Performance. You can contact Krystie on 0423 829 ***.

The contact person for the Community and Recreation Services role is Sue Ledingham, Unit Manager Customer, Marketing and Economic Development. You can contact Sue on 0408 409 ***.

This position will close for applications at midnight on Monday, 9 June 2025.

To download our Privacy Statement click here.

Central Coast Council is ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. The Central Coast is one of the fastest growing regions in NSW, the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.

We have put together some additional resources to help you apply for a role at Central Coast Council.

By completing and submitting this online application you confirm that any information that you provide in this application is true and correct and acknowledge that any offer of employment may be withdrawn should the information that you have provided in support of your application be shown to be false.

You also consent to employment screening checks being conducted where appropriate. This may include associated checks including reference checks, Working with Children Check, Entitlement to Work in Australia, employment history and an Australian Federal Police Check, as well as substantiation of educational qualifications, industry memberships, previous Central Coast Council employment history and association with professional bodies.

1. Answer the on-line questions shown below.
2. Attach your resume
3. Attach your qualifications and licences.

Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.

If you require assistance to lodge your application please contact our Talent Acquisition team by emailing *******@centralcoast.nsw.gov.au to discuss what reasonable adjustments you may need. If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Applicants who are selected for interview will be contacted by phone or e-mail. For further instructions please click here.

You will have the ability to save your application as you go using the 'Save Application' button. You can start an application and return to it later via the automatic follow-up email once you have the time and required information at hand to finalise your application.

If you don't have access to a computer or electronic device, you can lodge your application at any of Council's Library locations. Pre-book a free 1-hour computer timeslot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the enquiry counter.

We will not accept unsolicited resumes or applications being presented by recruitment agencies.