Description:
Job Description SummaryThe successful applicant, as clinical specialist, will be required to work autonomously but in close communication and interaction with the individual state and regional sales and applications teams. They will be required to provide product support and knowledge, clinical education, training, procedure implementation and recommendations, assisting in product growth and market share gains in the CVUS segment.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities
Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as neededDevelop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationshipsImprove customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customerSupport trade shows and professional conferences by performing product demonstration and promotion as well as customer trainingUse market and product knowledge to assist sales team in developing sales, marketing and customer service strategiesProduce well-written post-training reports and provide regular feedback on customer satisfaction and needsFacilitate team communication and the sharing of best practicesProvide clinical, technical and professional guidance as necessary to improve the customer experienceCommunicate with Sales and Application Leaders to align applications activities with sales needs and business objectivesResponsibilities may also include ongoing post-sale customer support
Required Qualifications
Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical settingDemonstrated current basic clinical scanning proficiencies on current products/platformsAt least one of the following core experiences:Minimum of 5 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or;at least 3 years commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenariosProficiency in computer skills in Microsoft Office Suite productsWillingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshowsTo the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving recordAbility to communicate effectively using local language
Quality Specific Goals
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.Complete all planned Quality & Compliance training within the defined deadlines. Identify and report any quality or compliance concerns and take immediate corrective action as required
Desired Characteristics
Strong presentation skills (public speaking and lecture experience desired)Demonstrated ability to understand and present complex material in understandable termsDemonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)Proven professional business acumenSelf-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improveTeam oriented with a customer satisfaction mindsetWillingness to be flexible/adapt to changing work environmentsProduce well-written post-training reports and product feedbackThrive in a fast-paced, dynamic business environment.Possess strong interpersonal and customer and management skills, has ability to work in high pressure environments, and places personal and business integrity at forefront
Additional Information
Relocation Assistance Provided: No
29 May 2025;
from:
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