Description:
Shape Client Experiences as a Client Services OfficerFull-Time | 10-Month Fixed-Term Contract | Business Services Team
At Bentleys Queensland, you're not just an administrator—you're a key part of how we deliver exceptional service. As a Client Services Officer, you'll support a dynamic Business Services team, ensuring our clients receive accurate, timely, and professional service every step of the way.
We believe in doing things differently. Our four core values— Insightful, Authentic, Dynamic, and Connected —are at the heart of everything we do. In this role, you'll collaborate across teams, streamline systems, and help us deliver a service experience that sets Bentleys apart.
Whether you're returning to the workforce or looking to take the next step in professional services administration, this is a chance to work in an environment that values your skills, supports your growth, and gives you the space to thrive.
What You'll Be Doing
Client Service & ATO Coordination
- Be the first point of contact for client queries via phone and email
- Liaise with the ATO regarding lodgements, extension requests, and general follow-ups
- Track and manage key lodgement deadlines and proactively update managers and partners
- Support the team's workflow by managing WIP, assisting with fee preparation, and updating quote trackers
- Help build and refine internal templates and documents used across the Business Services team
- Maintain and update client records, meeting notes, and structural changes in internal systems
- Distribute mail and assist with document handling and filing as required
- Collaborate with the Team Assistant to ensure smooth administrative support across the group
Make an Immediate Impact
You'll be essential to keeping the team moving—helping managers stay on track with deadlines, ensuring clients receive timely support, and improving the efficiency of internal processes.
A Supportive and Connected Team
Join a team that values collaboration and will support you every step of the way. You'll work closely with accountants, managers, and other admin professionals who respect what you bring to the table.
Flexibility and Growth
This is an 8-month max-term contract covering a maternity leave period—with the potential to transition into a permanent opportunity for the right person.
Is This You?
- You have 3+ years of administration experience, ideally in an accounting firm or professional services environment
- You're a confident communicator and know how to build strong working relationships
- You're tech-savvy and have strong attention to detail when it comes to data and documentation
- You thrive in fast-paced, team-oriented environments and enjoy contributing to shared goals
- You're eager to learn, take initiative, and support others to deliver their best work
At Bentleys, we invest in your growth and well-being. Here's how we support you:
- Career Development: Access to the Bentleys Learning Pathway Program and financial support for your CA/CPA qualification.
- Extra Time Off: Enjoy bonus annual leave, a purchased leave scheme, and paid parental leave.
- Financial Perks: Salary packaging options to maximize your take-home pay.
- Direct Access to Leaders: Work closely with senior staff and Partners who support your career progression.
- A Thriving Social Culture: Join social and networking events, corporate volunteering, and sporting activities.
- Health & Well-being:
- 50% off Goodlife Gym memberships
- Annual health screenings & flu vaccinations
- Nutrition workshops
- Fully funded sporting events like Corporate Games & Bridge to Brisbane
- Mental health support via our Employee Assistance Program
- A Modern Workplace: Work in an eco-friendly office with a 5.5-star NABERS rating, and a Dress for Your Day policy.
Bentleys Queensland is a full-service advisory and accounting firm with 25 Partners/Directors and almost 200 staff operating across 3 offices. We have a history of over 75 years in providing professional and dependable support across business & strategic advisory, accounting, taxation, audit, international & investment advisory, risk & assurance, corporate recovery & insolvency, technology & innovation, self-managed superannuation, HR, finance & lending and wealth management.
How to Apply
Opportunities like this at Bentleys don't come up often. Click the Apply button to start your application.
26 May 2025;
from:
linkedin.com