Senior Technical Business Analyst

Description:

• Information Technology Services (ITS)

• Full-time, fixed term position for up to 12 months (with possible extensions)

• Base salary will be in the range $113,377 - $127,112 + 17% Superannuation (HEW Level 8)

• Based at our St Lucia location

The Senior Technical Business Analyst plays a key role in shaping data-driven solutions across the University by leading the identification, definition, and translation of complex business requirements into actionable system designs. Operating at a senior level, this role requires a confident and autonomous professional who can manage broad-scope projects and engage effectively with senior stakeholders. Collaborating closely with internal and external partners—including business stakeholders, solution architects, project managers, and technical teams—the Senior Technical Business Analyst ensures the successful delivery and ongoing support of data-centric applications. This opportunity offers the chance to influence strategic decision-making, improve business efficiency, and lead initiatives that drive innovation in data processes and technology solutions University-wide.

Key responsibilities will include:

• Lead and contribute to comprehensive data migration efforts, including defining mapping logic, coordinating data cleansing, transformation, validation, testing and resolution of anomalies, ensuring the final solution meets quality and compliance expectations.

• Translate business and technical requirements into detailed technical outputs, including user stories, data models, integration specifications, data mapping/transformation rules, and system design documentation.

• Ensure data management practices are applied throughout the project lifecycle by supporting data quality initiatives, establishing data validation checkpoints, and contributing to sustainable data governance processes.

• Coordinate and support all phases of testing with a focus on data and integration accuracy, including system testing, data migration validation, and User Acceptance Testing (UAT).

• Plan and facilitate effective stakeholder workshops, interviews, and requirements-gathering sessions to elicit business needs, define scope, and support prioritisation of deliverables. Collaborate closely with business and technical teams.

• Proactively present and contribute to project planning, solution options and recommendations in a way that enables clear understanding by business users and contributes to informed, strategic decision-making.

• Ensure all activities align with UQ’s standards for data governance, privacy, security, and solution architecture, and contribute to building sustainable, scalable data solutions for long-term use.

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 17% superannuation contributions

• 17.5% annual leave loading

• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

• Affordable parking (from just $6.15 a day)

• Salary packaging options

Essential

• Postgraduate qualifications in Information Technology or a related field, or equivalent professional experience in data-focused business analysis roles.

• Proven ability to communicate and influence stakeholders at all levels and communicate complex technical ideas clearly to both technical and non-technical audiences in a range of formats, including workshops, interviews and written documentation.

• Verified experience working in large CRM project implementations (preferably Salesforce)

• Proven ability to write technical documentation such as data mapping specifications, integration documents, and process flows, and to validate accuracy of data throughout the lifecycle.

• Ability to quickly learn and understand complex systems and data flows, enabling efficient analysis, mapping, and solution identification.

• Demonstrated experience in supporting testing activities such as data validation, migration testing, and User Acceptance Testing (UAT) to ensure delivery of high-quality data solutions.

• Highly self-motivated and proactive, with the ability to work autonomously, navigate ambiguity, prioritise tasks effectively, and deliver outcomes in dynamic project environments.

Desirable

• Experience in the Higher Education Industry. Advancement experience would be an advantage.

• Experience working in an Agile, Scrum environment.

• Experience working with Salesforce (Service Cloud, Sales Cloud), marketing and other related applications.

The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia, criminal check, education check, etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

For more information about this opportunity, please contact Tanul Sharma at t.sharma@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

All applicants must upload the following documents in order for your application to be considered:

• Cover letter summarising how your background aligns to the ‘About You’ section

• Resume

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talent@uq.edu.au for accessibility support or adjustments.

Applications close Tuesday 10 June 2025 at 11.00pm AEST (R-52102).

Applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.