... an experienced Service Desk Manager to lead and mentor our service desk team, ensuring ... other teams, particularly our L3 engineers and solutions team. Key responsibilities ... to the Service Desk team Oversee the performance of the Service Desk team, setting ...
4 days ago
... you: Work with the Technology Service Lead to monitor all priority ... , Easy Attendance, POS and BOS Service Desk Experience desirable, but not essential ...
2 days ago
... . Maintain a high level of customer service for all support queries. Escalate ... . Log all calls in the Service Desk Call Logging system. Take ownership ... results as needed. Requirements: A successful Service Desk Operator should have: A strong understanding ...
a month ago
... and customer-focused Level 1/2 - IT Service Desk Analyst. This role is responsible ... high-quality IT support, managing service desk tickets and troubleshoot software and ... Active Directory. Collaborate with the Service Desk team to identify and report ...
8 days ago
... – IT Service Management and Partnership, the IT Service Desk Team Lead ... Service Desk ensuring effective incident and service request resolution. You will provide Level 1 service desk ... attached position description: RD - Service Desk Team Lead.pdf What we ...
5 days ago
... Description: Job Description As a Senior Service Desk Analyst, you will take on ... years in IT support or service desk roles, with leadership experience. ... familiarity with IT service management (e.g., ITIL) and service desk tools. Excellent communication ...
2 days ago
... out this important work, our Service Desk provides critical IT support across ... + salary packaging The Opportunity The Service Desk Analyst role plays a crucial role ... 2025. Contact: Denley Rebello, Manager Service Desk drebello@berrystreet.org.au Please ...
22 days ago
... Description: Position Overview: The Service Desk Agent will provide specialised technical ... escalations as needed. The Service Desk Support will work directly with ... specific applications/technologies. Skills: Strong service orientation with a customer-focused ...
18 hours ago
... Description: Position Overview: The Service Desk Agent will provide specialised technical ... escalations as needed. The Service Desk Support will work directly with ... specific applications/technologies. Skills: Strong service orientation with a customer-focused ...
7 days ago
... As a Level-1 Service Desk analyst you will be ... Description Provide exceptional customer service through phone, email, ... Profile 1-2 years in a service desk or IT support role. ... Strong troubleshooting and customer service skills. Excellent communication and ...
8 days ago
... , track, and update incidents and service requests. Escalate unresolved issues to ... of support Requirements: 1-2 years in a service desk or IT support role. Strong ... troubleshooting and customer service skills. Excellent communication and teamwork ...
9 days ago
... part of our friendly & supportive Service Desk team providing technical support (Don ... our professional, timely and efficient service standards. Your ability to communicate ... Venues, Call Centre Support or Service Desk (preferred but not essential) Recent ...
4 days ago
... : As a Level-2 Service Desk Analyst at an innovative professional services company, you'll ... and commitment to delivering exceptional service. Headquartered in Melbourne, the ... across Australia, for its customer service, reliability, and dedication. Description ...
8 days ago
... Infrastructure Library) based IT Service Management (ITSM) system ... day basis, the DTS Service Desk Analyst will work within ... Technology Services (DTS) which manages the DTS Service Desk for ... to demonstrating excellent customer service and troubleshooting skills. ...
26 days ago
... websites, the Group also services the commercial, insurance and ... of queries Manage the service desk database to effectively capture ... Proven experience in customer service and issue resolution Must ... Proven experience in customer service and issue resolution Must ...
17 hours ago
... be doing As our IT Service Desk Coordinator reporting to the IT ... * drive continuous improvement by analysing Service Desk data, identifying trends, and developing ... rapport and delivering outstanding customer service experiences across all organisational levels ...
13 days ago
... -to-day operation of help-desk support and assistance. About You ... in a network administration or help-desk environment is desirable. About the ... retail, education and schooling, community services, arts, sports and culture. The ...
3 days ago
Description: Provide Level 2 technical support and troubleshooting for managed clients. Assist with Intune device management and Microsoft 365/Azure environments. Identify, troubleshoot, and resolve server configuration or performance issues. Develop and ...
9 days ago
... experienced End User Computing (EUC) Engineer, you will be responsible for ... end users.ITIL Service Desk Environment: Operate within an ITIL Service Desk environment, adhering ... experience working in an ITIL Service Desk environment.Ability to troubleshoot and ...
10 days ago
... is required for a busy helpdesk / service desk with a well-established company based ... opportunity available for a Technical Support Engineer / IT Support Technician who ... infrastructure. Working as a Technical Support Engineer / IT Support Technician you will ...
27 days ago