... Level 1 Service Desk Operator is required to join a well-established Professional Services organisation based ... all calls in the Service Desk Call Logging system. Take ... as needed. Profile A successful Service Desk Operator should have: A strong understanding ...
4 days ago
... . Maintain a high level of customer service for all support queries. Escalate ... . Log all calls in the Service Desk Call Logging system. Take ownership ... results as needed. Requirements: A successful Service Desk Operator should have: A strong understanding of ...
5 days ago
... manual handling of equipment. Monitor Service Desk call logging system (ServiceNow) ... gained experience working in a service desk environment with support provided in ... experience in a professional services firm with service desk experience is desirable Relevant ...
18 days ago
... for a Service Desk Team Leader to oversee daily IT Service Desk operations. Our ... the IT Service Desk, resolving service requests and incidents to meet Service Level ... and after business hoursOversee key Service Desk processes, including Major Incident ...
4 days ago
Description: Job title: Service Desk Analyst Location (including hybrid ... be working within the Kaluza Service Desk team, with a focus ... helping define what a good Service Desk looks like, liaising with ... full use of our service desk tool, JIRA. Using multiple ...
2 days ago
... . We are seeking 3 x Service Desk Officers to provide effective first ... demand of the service desk phone, self-service and e-mails queues ... cannot be resolved at service desk to 2nd level ... corporate or government IT service desk environment Solid knowledge of ...
8 days ago
... – IT Service Management and Partnership, the IT Service Desk Team Lead ... Service Desk ensuring effective incident and service request resolution. You will provide Level 1 service desk ... attached position description: RD - Service Desk Team Lead.pdf What we ...
5 days ago
... experience, and we need a passionate Service Desk Technician to join us at ... to suit your preference. As a Service Desk Technician you will be responsible ... : Provide first-line support for service desk requests (including classroom, staff, students ...
29 days ago
... our people. The Opportunity Service Desk Analyst 12 Month Fixed ... Exciting opportunity for a passionate Service Desk Analyst (12 month fixed ... come through the centralised Service Desk. You will also provide ... high level of customer service in everything you do. ...
5 days ago
... has arisen for a Service Desk Analyst to join the ... queues in IT Service Desk.Incidents and service requests are ... Previous experience working in a service/help desk role & using a call ... issuesStrong understanding of ITIL Service ManagementEffective verbal and ...
12 days ago
... has arisen for a Service Desk Analyst to join the ... queues in IT Service Desk. Incidents and service requests are escalated ... Previous experience working in a service/help desk role & using a call ... qualification A strong customer service and work ethic Excellent ...
15 days ago
... Description: Seeking an APS4 Service Desk Analyst / Officer for ... and recorded in a Service Desk ticketing system Experience in ... An understanding of service management frameworks such as ... Directory objects Excellent customer service skills A sound understanding ...
2 days ago
... performing team the IT Service Desk Analyst is the frontline ... incidents handled to identify service delivery problems Maintain ... experience working on a service desk will see you thrive ... Demonstrated commitment to customer service Strong problem solving and ...
28 days ago
Description: IT Service Desk Analyst Location: Melbourne CBD Vacancy ... and Support team , the IT Service Desk Analyst is responsible for providing ... level 1 support services across desktop, network, infrastructure, application ...
5 days ago
... standards Escalate calls to Senior Service Desk Analyst as required Identify recurring ... , problems and service requests into the Service Management system (Service now) Gather ... Google Apps Suite MS Office Service Desk: Call logging, escalation and ...
4 days ago
... % + SLA for I.T Department On-Call service (Rostered, every 2 – 3 weeks) ... and proposal service/incident remediation from Service Desk data Monthly Service Reports with ... Departmental follow ups on Service ...
23 days ago
... by transforming Melton City Council service delivery to achieve operational excellence ... when engaging with council services. As an IT Service Desk Officer, you will ... IT operations and enhance overall service delivery. Key Responsibilities Provide first ...
10 hours ago
... this important work, our Service Desk provides critical IT support across ... part of the IT Service Desk and is responsible for ... required as part of the service desk escalation process. This includes ... as part of the service desk escalation process. They will ...
12 days ago
$110,000
$130,000
a year
... an experienced and strategic Client Service Manager to work closely with ... will manage a team of 5 offshore service desk members and drive exceptional client ... client needs, and ensure smooth service operations. Your contributions will play ...
11 hours ago
... it the checkout or customer service desk, you’re all about going ... have a passion for great customer service, a hunger to make a tangible difference ...
20 days ago