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Call centre agent jobs in Melbourne (153 jobs)

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... Representatives Sales Development Representatives Collection Agents To be considered you must ... Receiving and/ or making outbound calls Meeting and exceeding KPIs Attending ...
2 days ago
  • Australian Retirement Trust
  • Melbourne
... Services team in our Contact Centre as a Member Solutions ... including inbound and outbound calls, email, and live chat ... e.g. retail, hospitality, contact centres Have an aptitude for learning ... Our Member Services Contact Centre operating hours are Monday ...
4 days ago
... 1986 Job Description Contact Centre Consultants Wanted! Due to ... to join our Contact Centre team . If you’ ... dynamic team as a Contact Centre Consultant in a casual role. ... healthcare or the fitness industry (call centre, office, retail, hospitality, nursing ...
a day ago
  • Probe Group
  • Melbourne
... Service team! As a Customer Service Agent, you'll be the voice ... will handle inbound and outbound calls from customers or online shoppers ... questions, and occasionally make outbound calls for delivery coordination. Additionally, you ...
15 days ago
  • Melbourne Place Pty
  • Melbourne
... . The Role As a Guest Experience Agent at Melbourne Place, you will ... , courteously assist guests, and direct calls to the appropriate departments. Maintain ...
3 days ago
  • AccorHotel
  • Melbourne
... Our Hotel Located in the centre of Melbourne’s CBD, Novotel and ... information. Attend to all incoming calls via the switchboard in a professional ...
14 days ago
  • Veriu ELMO HR
  • Melbourne
... corner from Westfield Knox Shopping Centre and Swinburne Uni, Wantirna. It ... , Angliss Hospital and the reception centres and attractions in the Dandenong ...
6 days ago
  • Marriott Hotels & Resorts
  • Melbourne
... for wake-up calls, and connecting and directing calls to the appropriate ...
15 days ago
  • Amazon Corporate Services Pty Ltd
  • Melbourne
... participation in an on-call rotation. All candidates should ... to strong knowledge in Data Centres, hardware and network repair ... assign trouble tickets to data centre technicians and operators, and ... skills * Maintain the on-call schedule coordinating absence and ...
a month ago
  • Amazon Australia Company Pty Ltd
  • Melbourne
... . The AWS Data Centre Communities organization manages the ... critical installations, ideally data centres or other sensitive facilities; ... willing to share on-call rotations in support of ... Provide after-hours on-call management support and participate in ...
5 months ago
  • Amazon Corporate Services Pty Ltd
  • Melbourne
... troubleshoot mission-critical data centre facility equipment including electrical ... aspects of the data centre's critical physical infrastructure. ... on-call Data Centre Area Manager for the data centres ... within the data centres and managing the investigation ...
2 months ago
  • Amazon Corporate Services Pty Ltd
  • Melbourne
... troubleshoot mission-critical data centre facility equipment including electrical ... aspects of the data centre's critical physical infrastructure. ... on-call Data Centre Area Manager for the data centres ... within the data centres and managing the investigation ...
2 months ago
  • Recoveries Corp
  • Melbourne
... and coaching of contact centre teams. Reporting to our ... sessions and call listening exercises Listen to calls and review performance ... coaching role within a Contact Centre environment Working knowledge of ... operating in the contact centre space for over 30 ...
12 days ago
  • Amazon Corporate Services Pty Ltd
  • Melbourne
... Infrastructure Operations team. Data centre Technicians are the primary resolver ... in Data centre power & cooling events Operations: * Meet 24x7 On-Call requirements ... * Previous experience working in a Data centre environment (racking & stacking gear, cable ...
3 months ago
  • Zone IT Solutions
  • Melbourne
... are looking for a Genesys Contact Centre Developer. Requirements Minimum of 3 years ... of experience as a Genesys Contact Centre Developer. Strong proficiency in Genesys ... the Genesys platform. Experience with call routing, queuing, and IVR scripting ...
4 days ago
  • Flybuys
  • Melbourne
... connect Validate call flows, contact flows, routing profiles and agent/customer interactions ... process) Industry Knowledge (Retails Systems, Call Centre solutions, Regulation and Compliance) Communication ...
4 days ago
  • 612-SFDC Australia
  • Melbourne
... that includes common call centre infrastructure integration, back ... functional understanding of call centre/contact centre operations and ... call centre-based applications experience is beneficial, including both telephony, Messaging , Autonomous Agents ...
13 days ago
  • Guild Group
  • Melbourne
... a team of specialists. Working in a call centre environment, you will be the ... Services or Insurance industries in a call centre role with experience in personal ... programs and have experience using call centre software and/or insurance systems ...
13 days ago
... but not essential) and/or call centre customer support. Alternatively, you might ... have: Experience in Gaming Venues, Call Centre Support or Service Desk (preferred ... skills Navigate your way through a call center telephony system, or not ...
6 days ago
  • Hudson Australia
  • Melbourne
... key responsibilities include: Manage inbound calls and email queries in a ... of experience in a call centre or handling inbound/outbound calls Ability to perform ... conversations Professional and trustworthy approach Call centre experience is preferred but not ...
7 days ago