... with professional services and renewals to remediate customers with adoption challenges ... Driving usage and adoption Monitor customer service for support issues raised, ... to escalate customer issues, remove roadblocks, communicate customer challenges, and ...
3 days ago
... scalable activities with our Digital Customer Success & Customer education team to inspire ... and workshops. Build on our services and product offering by working ... . Strong understanding and experience running customer success playbooks. Track record with ...
14 days ago
... on industry practice, platform usage, customer pain-points, and competitor insights ... 's"/non-essentials): Prior experience in a Customer Success role Working knowledge of ... to offer confidential counselling EAP services for personal or work-related ...
20 days ago
... with client business objectives. Drive customer retention and maximise revenue potential ... technical teams to ensure seamless service delivery. Gather and relay client ... in Melbourne Department Operations Role Customer Success Manager Locations Melbourne Remote ...
8 days ago
... Subbie, Supplier and Builder customers. As our Customer Success Manager you’ll ... ensure consistent and efficient service delivery. Utilise customer data and insights to ... for enabling customers to get the most out of the services they ...
6 days ago
... representing ‘the voice’ of the customer and aligning the product with ... of experience in a Client Service/ Account Management/ Customer Success role • Demonstrated ... ability to deliver excellent client account service • ...
20 hours ago