... incident management processes within service delivery. Ready to ... Incident Management: Monitor the service desk and system alerts to ... in accordance with agreed Service Level Agreements (SLAs) ... framework. Proficiency in IT Service Management (ITSM) tools ...
11 days ago
... Optus Enterprise Professional Services team. Professional Services Engineering leads delivery ... of Government / Enterprise and Strategic client ICT ... for contract compliance and in-service system and capability sustainment. ...
11 days ago