... About the role As a Senior Service Desk Analyst, you will play a key role ... guide junior analysts, and ensure the efficient operation of Service Desk functions. Your ... demonstrated experience working in a Service Desk position, along with tertiary qualifications ...
7 days ago
... role Reporting to the Service Desk Manager and based onsite ... . Provide excellent customer service to Harvey Norman staff ... improvement of the IT Service Desk function by identifying areas ... providing high-quality customer service. Excellent verbal and written ...
13 days ago
... process for critical applications / services both in a Cloud and ... for all critical applications / services. Guide the development of ... of critical applications and services in the event of ... implemented to recover the services. Chair monthly Disaster Recovery ...
6 days ago
... incidents and requests using the Service Management systems through to ... have consistently delivered exceptional customer service and demonstrated a passion for ... Experience operating in an IT Service Management system, preferably ServiceNow. Experience ...
4 days ago