Head Of Operations And Transformation

Description:

Are you ready to lead and innovate in a strategic role?Exceptional 9 month fixed term opportunity for a Head of Operations & Transformation We grow great leaders who inspire and energise their team
As the Head of Operations & Transformation, you will
Lead the design, orchestration and execution of the Digital, Technology, Legal & Operations (DTLO) and Customer and Corporate Services (CCS) digital, technology and operations strategyDrive performance and optimisation, embracing new technologies and better ways of working, this team provides centralised operations to DTLO, CCS and the bank strategy in partnership with our key stakeholdersOrchestrating the delivery of Digital & Technology tooling and solutions across CCS to enable enhanced ways of workingLead the identification, execution and value assessment of simplification, efficiency and productivity initiativesSupport key Legal and CCS projects with project management expertise to manage resourcing, value delivery, stakeholders and outputs against delivery timelinesOwn the current state and future design and delivery of Legal’s data, analytics and insights dashboard ecosystem to inform decision making and process improvementsEstablish and operate a Divisional Controls centre of excellence function to improve outcomes for colleagues and stakeholders
What You Will Bring
In-depth experience working in a similar Senior Leadership role within Professional services, Financial and/or Wealth services, coupled with experience in large scale operations, change management, relationship management, process efficiency, customer and operational strategy and execution.Proven track record of extensive experience operating effectively and delivering consistent results in a large highly regulated complex business with challenging stakeholders.Experience in an enterprise or large business strategy role, preferably with a customer focused company.Practical business experience running strategy from design and orchestration through to the execution of outcomes.Demonstrated experience leading a high performing, engaged and diverse teamProven project management experience and ability to collaborate with others to deliver long-term strategy and technology roadmaps.
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.