Billing Officer

Description:

Cuscal Limited

Powering seamless and secure connections for customers

Cuscal is a payments and regulated data services provider in Australia. For nearly 60 years, we have enabled Australian banks, mutuals, corporates and fintechs to better serve and connect with their customers through the implementation of innovative technology solutions

**Our client’s success is our success. And you make it happen ** Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like the New Payments Platform (NPP) and open banking. Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years. **We are looking for a Billing Officer to join our Shared Services team. ** Shared Services refers to the domain within our Product Division that has business ownership and accountability for the common assets and functions used within the Product Division. Shared Services is complex. As the link between other product domains, we are the business owner of over 40 applications. Our Client Interfaces and Billing squad exists to make it easy for clients to access Cuscal systems and make Cuscal fees and billing simple so they can optimise their costs. Reporting to the Senior Product Manager, the Billing Officer is responsible for the accurate, timely and efficient completion of client billing activities.

**About the Role: **

• Own monthly billing and reporting processes including the preparation and submission of monthly metrics and billing reports for transaction processing fees
• Handly monthly invoice processing from vendors and to clients by retrieving/collating reports and initiating invoicing processes
• Validate and process invoices from payment schemes and industry associations including volume-based charges and agreed thresholds.
• Accurately calculate and submit manual billing for low-volume products when necessary.
• Respond promptly to inquiries regarding billing calculations and validations.
• Support client contract renewals by providing up-to-date pricing and billing details to the sales team.
• Ensure consistency and accuracy of revenue fee codes and expense billing lines across various systems.
• Conduct monthly audit checks to ensure billing accuracy and completeness.
• Investigate and resolve billing discrepancies reported by internal client or product teams

**About You: **

• Tertiary qualifications in accounting, finance or business
• Experience with or knowledge of payment schemes highly regarded
• Advanced excel skills
• High level of proficiency in other Microsoft applications (including Word and Outlook).
• High level of accuracy, numeracy, and attention to detail.
• Ability to identify, investigate and reconcile exceptions and variances.

• Operational and Financial Reporting

  Analyze financial data to prepare timely reports to support business decisions

• Financial Statement Creation and Reporting

  Produce financial statements and reports in a timely manner to support business needs and decisions

• Accounts Payable and Receivable Management

  Maintain and update accounts payable and receivable, issue invoices and undertake reconciliations

• Collaboration

  Works with others by being open, clear in communication and listening to achieve goals

• Numerical problem solving

  Works with numerical information and performs mathematical calculations to solve problems

• Critical thinking

  Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight