Where

Integration Support Analyst

Peoplebank
Melbourne Full-day Full-time

Description:

Role: APS6 API/Integration Support Analyst

We are seeking an Integration Support Analyst to join our client on a 12-month contract, with the possibility of a 12-month extension. This role offers a hybrid working arrangement: 3 days in the office and 2 days from home.


Key Duties and Responsibilities:
  • Assist Digital Partners with API registration and subscription, from application through to production.
  • Maintain and configure APIs and applications.
  • Troubleshoot API and integration issues, working closely with external vendors and level three technical teams.
  • Use strong communication skills to interact with technical and business staff.
  • Develop and maintain support documentation and reports.
  • Apply ITIL methodology for incident management and service requests.

Must Have:
  • Experience working with APIs and/or integration.
  • Experience in administration and configuration of IBM API Connect.
  • Exposure to CRM systems.
  • Excellent communication skills.
  • Ability to manage competing stakeholder groups.
  • Experience in a support/operations role.

Citizenship: Candidates must be Australian citizens. Successful candidates will need to provide valid evidence of citizenship during the pre-engagement check.
We are seeking an experienced API and Integration Support Analyst to join our dynamic team to work on major ICT-based solutions.
If this sounds like you, APPLY NOW . For a confidential discussion, contact Priya Kuncham at 03 8080 7265 or email priya.kuncham@peoplebank.com.au. Job ref #265308.
18 Feb 2025;   from: uworkin.com

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