Description:
SELECTA FOOD GROUP PTY LTDWe are seeking a dynamic and experienced Retail Manager to lead our team. The ideal candidate will oversee store operations, ensure exceptional customer service, and drive sales performance.
BenefitsCareer Growth – Be part of a well-established company with a strong presence across Europe, Australia, and Asia.Work with Premium Products – Engage with high-quality, culturally rich fine foods sourced from Europe.Dynamic Work Environment – Lead a passionate team in a fast-paced, customer-focused retail setting.Hands-On Leadership Role – Take ownership of operations, from sales strategies to inventory management.Cultural Connection – Utilize your expertise in Italian food culture and business to enhance the customer experience.
Task & ResponsibilitiesOversee daily store and warehouse operations, ensuring smooth execution of all tasks, including opening and closing procedures, cash handling, and security checks.Supervise, train, and develop a team of sales associates by providing regular coaching, performance feedback, and structured training programs to enhance product knowledge and sales techniques.Implement targeted sales strategies, such as upselling, cross-selling, and promotional campaigns, to increase revenue and improve customer engagement.Ensure an exceptional customer experience by actively monitoring interactions, addressing complaints professionally, and implementing policies that enhance service quality and customer retention.Manage inventory levels efficiently by conducting regular stock audits, coordinating with suppliers, and placing timely orders to prevent overstocking or shortages.Analyze sales performance data and key financial metrics, including weekly and monthly revenue reports, product performance trends, and customer purchasing behaviors, to make informed business decisions.Ensure full compliance with health and safety regulations, maintaining proper store hygiene, emergency procedures, and staff safety training to create a secure environment for employees and customers.Oversee and optimize visual merchandising, ensuring that displays, signage, and store layout are strategically arranged to enhance product visibility, brand identity, and customer navigation.
Qualification & Experience• Strong experience in the hospitality sector in general • Experience as a Retail Manager or in a similar role• Strong knowledge of Italian food culture and business aspects relating to our business sector • Fluency in both Italian and English • Expertise in ordering and stock management. • Strong leadership and team management skills.• Excellent communication and interpersonal abilities.
About Company
Selecta Food Group is dedicated to supplying the fine food industry, with over 25 years of experience across Europe, Australia, and Asia. We pride ourselves on sourcing top-quality produce throughout Europe and offering innovative, culturally rich fine food solutions. Our commitment to researching food industry trends ensures we remain at the forefront of the market.
This job is posted from Workinitiatives platform.
Salary: $75000-85000
Job Publish: 17-02-2025
Job Expire: 19-03-2025