Where

Customer Experience Host

Rivergum Homes Pty
Adelaide Full-day Full-time

Description:

We create homes people are proud of

As a leading home builder with over 30 years of experience, Rivergum is renowned for delivering considered, high-quality homes tailored to suit a variety of lifestyles. Our commitment to excellence extends beyond design, encompassing exceptional customer service and ongoing support throughout the home-building journey.

This is a part-time position, working across two of our display homes located in Playford Alive, Munno Para and Riverlea, Buckland Park as well as our Head Office in Mile End South.

For this role, you must be available to work the following days, and on public holidays when required:

  • Monday 12.30pm to 5.00pm
  • Tuesday 8.30am to 5.00pm
  • Wednesday 12.30pm to 5.00pm
  • Saturday 12.30pm to 5.00pm
  • Sunday 12.30pm to 5.00pm

About the role

This position is a key point of contact for potential homebuyers visiting our display homes. The role combines customer service, product knowledge and sales support, providing an engaging and informative experience for visitors while assisting the sales team in achieving their targets.

  • Greet and engage with customers visiting the display homes.
  • Provide a welcoming and informative experience, answering questions about home designs, inclusions and customisation options.
  • Understand customer needs and direct them to relevant sales consultants as appropriate.
  • Support the sales team with administrative tasks including documentation, updating customer records and processing inquiries.
  • Maintain knowledge of current promotions and pricing to effectively communicate offers to visitors.
  • Ensure display homes are always clean, organised and presentable.

About you

  • Exceptional customer service and interpersonal skills, with the ability to build rapport quickly.
  • A strong interest in sales, with a focus on assisting customers through the decision-making process.
  • Previous experience in sales, retail or customer-facing roles.
  • Highly organised and able to manage multiple tasks efficiently.
  • Excellent verbal communication skills, with the ability to explain product offerings clearly and confidently.
  • Tech savvy, with a basic understanding of digital tools and communication platforms.
  • Reliable vehicle and current driver’s licence to travel between sites.

Why Rivergum

At Rivergum we believe our people are our greatest asset. Our extensive staff benefits are reflective of this belief. Including but not limited to:

  • Regular staff social events and company functions
  • Employee Assistance Program
  • Reward and recognition program
  • Professional development and training sessions
  • Opportunities to grow and be promoted within the business
  • Modern offices and staff facilities
  • Discounts for Rivergum staff with numerous external businesses

Join the team and live the Rivergum values…

Teamwork, Great Ideas, Integrity, Fun, Own It

To Apply

Click ‘apply now’ and upload a resume that outlines your suitability for the role criteria noted above.

We are looking to fill this vacancy as soon as we can, only candidates with appropriate working rights will be considered.

19 Feb 2025;   from: uworkin.com

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