Crm Administrator / Sales Operations Analyst

Description:

Cox Purtell
Are you an experienced Salesforce Administrator with a strong focus on data integrity, system optimisation, and sales support? Do you enjoy working in a structured, problem-solving environment, ensuring CRM systems are running efficiently and effectively? If so, this role is for you.
About The Company
Join a well-established health and medical business that plays a key role in the industry. As they continue to grow, they are looking for a CRM Administrator / Sales Operations Analyst to maintain and enhance their Salesforce CRM, ensuring seamless sales operations and high-quality data management.
The Role
As the CRM Administrator / Sales Operations Analyst, you will be responsible for maintaining CRM accuracy, usability, and security, ensuring the sales team has the tools and data they need to operate effectively. You will be the go-to expert for system management, process improvement, and reporting.
Key Responsibilities
CRM Administration & OptimisationManage and customise Salesforce to meet business needs.Ensure data integrity through validation, cleansing, and deduplication.Provide support and training to sales teams to improve system adoption.Identify and implement CRM enhancements for better efficiency.Assist with the integration of other sales tools where necessary. Data Management & Quality ControlMaintain clean, accurate, and consistent sales data across all platforms.Develop and enforce data governance policies.Manage user access and security settings to protect system integrity. Sales Enablement & SupportAct as the primary contact for CRM-related queries and troubleshooting.Provide training and best practices guidance to sales teams.Monitor CRM usage and suggest improvements for efficiency. Territory Management & OptimisationMaintain and update territory assignments in the CRM.Work with sales leadership to adjust territories based on market needs. Reporting & InsightsGenerate CRM reports and dashboards to support sales operations.Ensure sales teams have access to relevant customer insights. Compliance & SecurityEnsure compliance with data protection regulations and governance policies.Implement best practices to safeguard business data.
About You
2+ years' experience in Salesforce administration, sales operations, or data management Strong working knowledge of Salesforce (essential) Experience with Veeva or OCE (preferred but not required) Advanced Excel skills (data manipulation, reporting) Experience in data governance & sales process automation is a plus Excellent problem-solving skills and attention to detail Strong communicator, able to train and support sales teams
Why Join?
Work with an established health & medical business Play a key role in driving sales efficiency through CRM excellence Enjoy a structured and collaborative work environment Competitive salary package $80K - $90K + Super
Skills
CRMAdministratorSalesAnalysisExcel
Salary Benefits
Super
Salary: $80000-90000
Job Publish: 17-02-2025
Job Expire: 19-03-2025
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