Where

Optical Dispenser

TAIBO Pty Ltd
Canberra Full-day Full-time

Description:

Our client is seeking a friendly and outgoing individual to join their team as a part/time casual receptionist/optical assistant.

If you’re a self-motivated individual with exceptional customer service skills and a sense of style, we want to hear from you!

Job Responsibilities:

  • Meet and greet patients with a smile.
  • Answer the phone, book appointments, tend to emails, filing and scanning and other administrative duties.
  • Assist patients in selecting appropriate frames and sunglasses, considering their visual needs, prescription requirements, and personal style preferences.
  • Provide professional advice and recommendations on lens options to optimise vision and enhance the overall eyewear experience.
  • Conduct frame adjustments, repairs, and minor maintenance, ensuring optimal fit and comfort for patients.
  • Place and track orders for lenses, frames, and other eyewear accessories, coordinating with external suppliers and maintaining inventory control.
  • Collaborate effectively with the optometrists, support staff, and other team members to ensure seamless patient care and satisfaction.

Qualifications:

  • Previous experience as receptionist or customer service/retail assistant ideal but not essential.
  • A commitment to providing exceptional customer service and maintaining a positive and friendly demeanor.
  • Outstanding interpersonal skills and the ability to communicate effectively and empathetically with patients of all ages and backgrounds.
  • Strong attention to detail and organisational skills, with the ability to manage multiple tasks and prioritise effectively.
  • Demonstrates a growth mindset and a willingness to learn and develop new skills.
  • Good computer skills including familiarity with Microsoft Word and Excel.

What’s in it for you?

Join a growing independent optometry group, which values its team members as much as its customers and encourages everyone to prioritise their health and family and maintain a healthy work/life balance. For those looking for purpose and a role that’s rewarding, you will enjoy helping make a difference in people's lives by improving their vision and overall eye health. And if it’s career progression and a real challenge that you’re after, well, you have come to the right place!

Job Types: Part-time, Casual, Temp to perm

Pay: $32.00 – $35.00 per hour

Benefits:

  • Employee discount
  • Employee mentoring program
  • Professional development assistance

Schedule:

  • Day shift

Supplementary Pay:

  • Overtime pay
  • Penalty rates

Experience:

  • Optical Dispensing: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

23 Feb 2025;   from: uworkin.com

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