Description:
The Placement Officer plays a pivotal role within our organisation, ensuring the seamless matching and placement of AE students into valuable placement opportunities. This role demands a high level of attention to detail, communication skills, and a commitment to maintaining compliance with regulatory bodies.
Join the Acknowledge Education Team: Igniting Potential, Fostering Growth!
About the Role
The Placement Officer plays a pivotal role within our organisation, ensuring the seamless matching and placement of AE students into valuable placement opportunities. This role demands a high level of attention to detail, communication skills, and a commitment to maintaining compliance with regulatory bodies.
Key Responsibilities include:
Matching students to placement opportunities:
- Utilise AE's placement system of choice to manage demand for placements and reporting.
- Conduct a thorough review of documents submitted by students, ensuring compliance with regulatory requirements before progressing.
- Conduct one-on-one interviews with students to understand their placement requirements.
- Allocate the appropriate student to placement agencies.
- Forward CVs and documents of students to agencies.
Student interview with Placement agency:
- Coordinate interviews with agencies or stay informed about any placements organised by students themselves.
- Ensure accurate and timely updates in AE systems regarding placement activities.
Placement confirmation:
- Contact students and offer placements based on location and preference if possible.
- Send placement confirmation emails to students and agencies and ensure all required documents are uploaded on InPlace.
- Allocate students to applicable Liaison Officers.
- Update student and agency details on InPlace or AE's system of choice.
- Identify students at risk of placement breakdown, incomplete placements, or requiring support, escalating to the Course Coordinator.
Student Queries:
- Manage incoming calls and queries from students who are placement ready.
Issue and collect feedback from students on placement:
- Utilise Moodle and/or AE's system of choice to gather feedback.
- Issue completion letters, reviewing content for accuracy.
About You
- Minimum of 5 years of experience in education or customer service.
- Proven ability to work independently and collaboratively.
- Strong organisational and communication skills.
- Familiarity with InPlace or similar placement management systems.
- Commitment to maintaining compliance with regulatory bodies.
- Ability to adapt to changing priorities and handle multiple tasks efficiently.
- Willingness to undergo training on new systems and technologies.
Why work with us
- Opportunities to grow within the organization
- $1,500 professional development allowance
- Incredibly committed and supportive team of student-centric professionals
- Flexibility to work from home during non-teaching hours (For Academic staff)
- Be part of a fast-growing organization working in an agile environment
- Acknowledge education is part of UP Education group – Be part of a leading education provider: https://www.up.education/
Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we remain true to our mission to stay a challenging, relevant and creative leader in the education industry
True to our name, we acknowledge and celebrate the unique aspirations and achievements of every student. From our roots as an English language school in Victoria, we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 6,000 students every year.
To find out more about us, please visit https://www.acknowledgeeducation.edu.au/about-us/
To Apply:
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.