Team Leader

Description:

Who we are...
We are the premier Real Estate Agent for inner city apartment living in Melbourne. Successfully operating for over 30 years, we offer a full-service delivery of Sales, Leasing, Property Management, Owners Corporation, and Insurance. Our culture of innovation and collaboration provides the ideal platform for you to develop your skills and take your career to the next level. We are proud of our long-term relationships with our rental providers and renters.
About the role…
As a Team Leader within our Property Management division, you will utilise your industry knowledge and business acumen to support and mentor a team of property professionals. You will lead by example in this hands-on role, overseeing the day to day activities of your team to ensure the highest standard of service is delivered.
Duties include;

• Monitor becoming vacant and vacant properties ensuring properties are advertised with good descriptions, photos and open times.
• Ensure Rental Providers with vacant or becoming vacant properties are spoken to and updated minimum twice a week.
• Ensure rental arrears, inspections and rental reviews are compliant and with KPI requirements.
• Ensure that Property Managers maintain accurate reviews of all vacating Renters’ bonds to ensure that they are dealt with in an efficient and timely manner and that all applications to VCAT are applied for within 14 days of the Renter vacating.
• Oversee and supervise paperwork, applications and cases for tribunal hearings and represent clients as required.
• Liaise regularly with Rental Providers regarding VCAT hearings and general property updates.
• Assist and encourage your team to generate new business from properties within their portfolio.
• Minimise Lost Managements.
• Manage a portfolio and cover Property Managers on Personal and Annual Leave if necessary.
• Ensure that MICMs portfolio is managed to the highest standards while consistently delivering excellent customer service.

What you will need to bring with you;

• Extensive experience in a residential Property Manager role
• Proven ability to mentor and motivate staff
• Excellent communication and interpersonal skills
• Initiative and sound problem solving skills
• Strong time management skills with a diligent, proactive approach.
• Flexibility, professional manner and time management skills.

What we Offer

• Growth Opportunities : This role is designed for professional development, with ample opportunities to progress within the organisation
• Learning and Development : Structured and ongoing training ; We invest in our team members success by providing top notch ongoing training and resources to enhance their skills.
• Inclusive Work Environment : Friendly, diverse, flexible, and supportive working environment. Digital and paperless office
• Support : Our leadership team are dedicated to your success and will provide ongoing support and guidance.
• Perks : Monthly Corporate massage, Fortnightly Fruit delivered, St Ali Coffee in our Machines, a robust Wellbeing program and regular team building events / corporate functions.

Please submit your CV for consideration below or if you would like to have a confidential chat, please contact Brett Sause on ( 03) 9697 8813.
You must be legally permitted to work in Australia to be eligible for this role. Successful applicants will be required to complete a background check (including criminal history) before starting the job. Applications from agencies won’t be considered.
Please note that applications from agencies will not be considered at this time.