Description:
Trade Scheduling Officer – Appliance Repair Industry
Location: Midland, WA
Full-Time | Monday – Friday | 8:00 AM – 4:30 PM
Competitive Salary | Career Growth in a Leading Repair Business
Be the Backbone of Our Service Team!
Are you highly organized, great with customers, and looking for a role in the appliance repair industry ? We are seeking a Trade Scheduling Officer to assist our Service Manager in coordinating technicians, jobs, and client communication .
If you thrive in fast-paced environments , enjoy problem-solving , and have strong attention to detail , this role is for you!
About Us
The Repair Guy is a well-established appliance repair company serving private sector clients such as real estate agencies, insurance companies, and commercial businesses . Backed by Perth Appliance Spares , we provide high-quality service with a steady workflow —no unpredictable public callouts.
With a growing team of technicians , we need a Trade Scheduling Officer to help manage bookings, dispatch, and job coordination.
What You’ll Be Doing
- Scheduling & Dispatching Technicians – Assigning jobs based on location, priority, and skillset.
- Managing Customer Bookings – Coordinating repair appointments and follow-ups.
- Handling Client Communication – Liaising with private sector clients (real estate, property managers, commercial businesses).
- Supporting the Service Manager – Assisting with job tracking, technician support, and workflow improvements
- Updating Job Management Systems – Ensuring records are accurate for invoicing and reporting.
- Problem-Solving on the Go – Adjusting schedules when urgent repairs or changes arise.
Why Join Us?
- Stable, Full-Time Role – No casual shifts, Monday–Friday only .
- Be Part of a Growing Business – Support a well-established company expanding its private sector focus.
- Work with a Professional Team – Collaborate with experienced technicians and managers.
- Career Progression Opportunities – Room to grow within scheduling, operations, or management.
Who We’re Looking For
✅ Experience in scheduling, dispatch, or administration (trade industry preferred).
✅ Excellent organizational and multitasking skills .
✅ Strong customer service & communication abilities .
✅ Ability to prioritize and problem-solve under pressure.
✅ Proficiency in job management software, CRM, or scheduling tools (preferred but not essential).
How to Apply
Send your resume and a short cover letter explaining why you’d be a great fit!