Description:
Our client is an Australian-owned leading retail manufacturer. Their Information Technology team provides technology solutions and support across the international group, which includes operations in Australia, New Zealand, and several countries in Asia and Europe.
Due to an internal promotion, they're seeking an experienced systems engineer who can join their established team of 3.
Responsibilities include:
- Assisting in the design, build, deployment, maintenance, and administration of IT infrastructure, including regular health checks, upgrades, new installations, and process improvement projects.
- Providing predominantly L3 support escalation for user requests and issues.
- Collaborating with external vendors' support teams.
- Managing and maintaining server and cloud environments to ensure high availability and performance.
- Administering backup and disaster recovery solutions to protect business-critical data.
- Managing identity and access controls, including Active Directory and role-based access permissions.
- Documenting IT systems, configurations, and procedures to support operational continuity and knowledge sharing.
- Supporting and maintaining Office 365, collaboration tools, and email systems.
- Assisting with IT project management, ensuring smooth deployment of new technologies.
Desirable experience:
- MS Exchange Server, Online and Hybrid environments.
- VMware vSphere.
- Active Directory, Group Policy, Certificates, DNS, DHCP.
- IT Infrastructure (Servers, Storage, Network).
- Cloud technologies such as Azure or AWS.
- Scripting and automation
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