Description:
🚀 Join Our Premier Support Team in Sydney! 🚀
Are you passionate about delivering best-in-class technical support while growing your career in a dynamic and high-performing team?
Lenovo’s Premier Support is our highest-level service offering for commercial laptops, desktops, tablets, and smart office devices—designed to provide an exceptional customer experience through expert troubleshooting and proactive problem-solving.
🔎 Are you the one we’re looking for?
✔ Do you thrive in a logical, methodical, and efficient problem-solving environment?
✔ Can you troubleshoot, isolate, and diagnose computer hardware/software faults remotely with precision?
✔ Do you take ownership of every case, ensuring resolution from start to finish?
✔ Are you looking for a career with growth opportunities, not just a job?
💡 Why Join Us?
🌟 Be part of Lenovo’s flagship Premier Support team, setting global standards in technical support.
📈 Gain access to career advancement opportunities—from senior engineering roles to technical training and quality assurance.
🔧 Work alongside L2 & L3 senior engineers, Technical Account Managers, and Support Managers to drive innovative solutions.
🛠 Your Day-to-Day Responsibilities:
📞 Provide expert technical support via phone and email.
🔍 Use advanced troubleshooting to resolve PC hardware/software issues.
🎯 Demonstrate exceptional case management from start to resolution.
🔄 Collaborate with cross-functional teams to maintain high customer satisfaction.
🔑 Key Skills & Experience:
✅ Strong knowledge of Windows OS, MS products, and PC hardware/software troubleshooting.
✅ Experience supporting desktops, laptops, and tablets.
✅ Excellent problem-solving, communication, and customer service skills.
✅ Ability to prioritize in a fast-paced environment and adapt to evolving technologies.
📍 Location: Sydney, Australia and Hybrid Working
📢 Ready to take your career to the next level? Join us and make an impact with Lenovo Premier Support! Click on the link below to apply -
https://lenovo.avature.net/su/67cdd41f27427d51
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