Description:
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Lead, Transform, and Inspire with Salesforce
Salesforce, the world’s leading CRM and a global force for innovation, is looking for a dynamic and transformational Area Vice President (AVP), SMB Australia and New Zealand to join our ANZ Leadership Team. This is your opportunity to lead a high-performing team, drive exponential growth, and shape the future of the SMB and ANZ Operating Unit.
As AVP, you will be at the forefront of empowering customers in regulated industries to achieve success in a rapidly evolving marketplace. This role is about more than just sales; it’s about forging lasting partnerships, building an exceptional team, and driving Salesforce’s mission to build value through Trust, Customer Success, Innovation, and Equality.
As a business leader, customer partner, and talent multiplier, you will:
Lead with Vision: Define and implement Salesforce’s sales strategy SMB, positioning the company as the trusted partner for transformation and innovation.
Drive Growth: Rapidly grow top-line revenues, exceed quotas, and implement scalable, repeatable systems that create long-term success.
Encourage Excellence: Build and lead a high-performing sales organisation known for its culture, execution, and results.
Champion Customer Success: Develop deep, trusted partnerships with key accounts, helping them achieve transformational outcomes through Salesforce solutions.
Collaborate to Innovate: Partner across functions and teams to ensure Salesforce delivers holistic, customer-centric solutions.
Core Responsibilities
In this high-impact role, you will:
Strategic Leadership and Growth
- Set a bold and achievable growth strategy for SMB, ensuring Salesforce continues to grow.
- Expand Salesforce’s footprint across new and existing accounts, fostering customer loyalty and retention.
- Maintain strong customer relationships, becoming a trusted advisor to CxO-level stakeholders.
Operational Excellence and Execution
- Lead a team of Sales Leaders and Account Executives to close complex enterprise deals with precision and discipline.
- Establish robust sales processes and metrics to drive predictable, repeatable growth.
- Cultivate a culture of operational rigour, ensuring strong reporting, forecasting, and accountability against targets.
Collaboration Across Salesforce
- Work closely with cross-functional leaders in Marketing, Solution Engineering, Customer Success, Sales Strategy, and Employee Success to align resources and priorities.
Talent Development and Organizational Culture
- Recruit, mentor, and develop a diverse and inclusive team, creating the next generation of Salesforce leaders.
- Build a culture of trust, collaboration, and innovation that empowers your team to excel.
- Champion Salesforce’s values of Trust, Customer Success, Innovation, Equality, and Sustainability, ensuring they are reflected in every aspect of your leadership.
What Makes You the Ideal Candidate?
We’re looking for an exceptional leader with:
Sales Leadership Expertise
- 10+ years of experience in software or applications sales, with a proven track record of exceeding revenue goals and driving growth in complex, matrixed organizations.
- Experience selling to CxO-level stakeholders, with the ability to navigate high-value, complex enterprise transactions.
- A consistent record of recruiting, developing, and retaining high-performing sales teams.
Operational and Strategic Excellence
- Strong operational skills, including forecasting, reporting, and driving data-informed decision-making.
- Expertise in consultative sales, ROI articulation, and strategic account planning.
- A deep understanding of SMB including market trends and opportunities for transformation.
Inspirational Leadership
- Proven success in leading diverse, high-performing teams in dynamic environments.
- A reputation for being a talent multiplier who cultivates innovation, collaboration, and growth.
- A strong commitment to Salesforce’s core values and a passion for driving customer and employee success.