Description:
About Herron Todd White
Herron Todd White is Australia’s leading independent property valuation and advisory firm. Our enviable culture, respected experts and national coverage sets us apart from the competition. We are innovative, inclusive and maintain the highest level of professionalism in all that we do. We have an unrivalled national presence with a network of 65 offices and over 850 employees. It’s our people that make us great and we’re proud of our culture that prioritises teamwork, flexibility and personal growth.
About the role
Due to continued growth, we are seeking to appoint a Business Process and Optimisation Analyst to join our team. The successful candidate of this role will collaborate with stakeholders across the business to identify inefficiencies, streamline workflows, and implement innovative solutions that drive productivity and reduce costs. Your expertise in process improvement, data analysis, and change management will be crucial in helping our organisation achieve operational excellence.
Key Responsibilities
- Conduct research and collaborate with Subject Matter Experts to understand business needs and define requirements.
- Analyse and enhance business processes, identifying opportunities for optimisation.
- Facilitate end-to-end process reviews, engaging with stakeholders to drive process improvements.
- Support the implementation of process changes and provide training where needed.
- Maintain an internal knowledge base of business policies and procedures.
About You
To thrive in this role, you will:
- Demonstrated experience in Business Process Modelling, Design and Analysis.
- Demonstrated experience in the development of detailed user documentation and training programs.
- Understanding of Property Valuation and Banking industries desirable.
- Business Analysis Qualification desirable.
- Intermediate knowledge of Google Business Suite (Gmail, Sheet, Docs, Calendars, Chat, Lucidchart), Zendesk applications and collaboration tools such as Jira/Confluenc.
- Strong communication and influencing skills
- Strong stakeholder management skills
What’s on offer
- A competitive remuneration and incentive program
- A company that truly embraces flexible work arrangements
- Work and learning from industry experts
- Leadership Development Framework to support your ongoing learning
- A culture driven by teamwork, collaboration, and service excellence
- Access to a range of total well-being benefits and support including Employment Hero discounts and TELUS Health EAP support services
At HTW we’re committed to building an inclusive culture in which every individual feels respected and valued. A culture that embraces diversity, where employees feel appreciated for their unique characteristics and are comfortable sharing ideas and other aspects of their true and authentic selves. We encourage applicants of diverse backgrounds and identities, and all ages and abilities to apply.
As part of the recruitment process you will be required to complete pre-employment background checks, including a company paid Federal Police check.