Description:
About Organization:
Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centers and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.
Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.
Job Description:
1. Develop and implement transformation strategies, frameworks, and methodologies in collaboration with Client counter-part, to drive innovation and transformation across the organization and demonstrate planned outcomes.
2. Be a coach and advisor to the clients on the TMO setup and best practices. Provide strategic guidance and direction to cross-functional TCS teams, ensuring alignment and synergy across functions and promoting a culture of innovation, agility, and continuous improvement.
3. Bring together the cross-functional teams to identify and prioritize enterprise-level process improvements to drive operational efficiencies and enhance customer experience.
4. Co-lead Executive-level Governance forums to drive prioritization of innovation pipeline and Go-No Go decisions for the key initiatives along with Client Transformation GM.
5. Drive and manage the execution of Continuous Improvements, Innovation and transformation programs, including defining project scope, objectives, deliverables, and timelines, successfully deliver transformation and innovation initiatives from Idea to MVP
6. Develop and maintain strong relationships with client and TCS stakeholders at all levels of the organization, ensuring effective communication and alignment. Be transparent about goals, timelines, and challenges. Use diverse channels like Governance forums, meetings and emails, ensuring everyone is well-informed.
7. Develop risk management plan, anticipate, manage and mitigate risks associated with innovation and transformation, minimizing business disruption, timely delivery and adherence to budgetary constraints
8. Stay updated on industry trends, best practices, and emerging technologies to drive innovation and competitive advantage. Bring in thought-leadership and TCS best in class innovation ideas and practices, contextual to the client’s business
9. Act as the liaison between TCS Account delivery leadership and key client stakeholders.