Where

Service Desk Analyst

Michael Page
Melbourne Full-day Full-time

Description:

  • Provide first/second-line support for legal staff, resolving hardware, software, and network issues.
  • Assist with Microsoft Office apps (Outlook, SharePoint, Teams) to ensure smooth operations.
  • Monitor email security, manage mobile devices and deploy software patches.
  • Work with the IT team on system upgrades and new tech implementations.



Requirements:

  • 12-18 months of IT support or Service Desk experience in a professional services or legal setting.
  • Expertise in Azure, Office 365, Outlook, Exchange, SCCM, Mimecast, and Intune.
  • Strong communication and problem-solving skills.
  • Proactive approach to supporting users at all levels of the organization.

Conditions:

  • 5 days on-site role, conveniently located near the CBD
  • A dynamic IT team and a collaborative work environment.
  • Career growth potential and development opportunities within the firm.
13 Mar 2025;   from: michaelpage.com.au

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