Description:
Are you passionate about providing top-tier customer service in the supply of products to Construction Industry? Do you thrive in a dynamic, customer-focused role? We are currently seeking a dedicated Customer Service Officer to join our team based in Glendenning, NSW
Key Responsibilities:
- Provide excellent customer service by responding to inquiries via phone, email, and online platforms.
- Assist customers with product orders, technical support, and product information.
- Preparation of quotations, submissions and follow up.
- Processing of Sales Orders from order entry, dispatch to invoicing.
- Collaborate with internal teams (sales, logistics, and technical support) to provide excellent customer service.
Skills & Qualifications:
- Previous experience in customer service, preferably in a technical or industrial setting (Construction or related industries) is a plus.
- Strong communication skills with the ability to liaise with customers in a clear and understandable way.
- Problem-solving skills and attention to detail.
- Proficient in Microsoft Office and CRM software.
- Ability to work independently and in a team environment.
- Strong organizational skills with the ability to manage multiple priorities.
- Positive and professional attitude.
Why Join Us?
- Be part of a supportive and small team in an exciting and evolving industry.
- Competitive salary and benefits package.
- Opportunities for career development and professional growth.
- Work in a collaborative, team-focused environment with a commitment to customer satisfaction.
How to Apply:
If you are an enthusiastic individual with a passion for customer service and technical support, we would love to hear from you! To apply, please send your updated resume and a cover letter detailing your relevant experience to mrinal@5ssystems.com.au
Application Deadline: 19/03/2025
We are an equal-opportunity employer and encourage applicants from all backgrounds to apply.
Join us and help provide exceptional customer service to the cable support systems industry!