Description:
For over 20 years, Bidfood has provided quality ingredients to the foodservice and catering industry in Australia. With 50+ locations and a team over 2,300 nationwide, Bidfood is recognised as one of the country’s leading distributors to the industry. A fulltime opportunity exists for an adaptable team player to join our Customer Service team at our foodservice branch located in Botany.
About the Role:
Reporting to the Branch Manager, you will be required to manage a team and provide quality leadership, guidance and support to the customer service team. The successful candidate will have an immediate start and training on our in-house systems will be provided.
Duties:
- Enable the Customer Service team to meet customer expectations on an ongoing basis and achieve personal, Customer Service and business goals
- Ensure excellent service is provided to customers and stakeholders
- Process orders
- Generate sales and promote products and services on offer
- Work co-operatively across a busy sales team environment
- General clerical duties and liaise with other departments
Skills and Experience:
- Confident phone manner and excellent communication skills
- Superior customer service skills with the ability to build and maintain successful working relationships
- Strong organisational skills, with the ability to prioritise and multi task
- Able to work as part of a team and autonomously
- Excellent computer literacy, including the ability to quickly learn internal systems
- Sales experience and an understanding of the foodservice industry or an allied industry would be an advantage
Bidfood can offer you:
- Staff discounted Pricing on 6000+ items
- Access to online workforce development programs
- Team member access to Corporate Health Plans and other staff benefits
- Employee Assistance programs to support Staff and their families
If you believe you are the right candidate to join our team, please apply with your cover letter and confidential resume.
Applications close: Friday 4th April 2025
Please note only short-listed candidates will be contacted.