Description:
Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?
We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.
To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.
About the Role
An exciting, ongoing opportunity has arisen for a highly motivated and detail-oriented Business Services Officer. This role will see you as the first point of call for internal and external clients along with ensuring appropriate prioritisation of issues on behalf of management and other staff as required.
You will be involved in providing trusted and confidential administrative support including preparing written documentations such as correspondence, presentations, briefing notes and reports. You will be involved in researching, sourcing and analysing information, diary and travel coordination, appointment scheduling and basic financial transactions, including creation of purchase orders and ensuring transactions are carried out in line with CFA standards.
This busy and varied role would suit an adaptable and professional administrator who is willing to learn and keen to be part of an organisation that has a meaningful purpose in the community. This is a dynamic and fast paced role with exposure to an emergency services environment.
About You
The person we are looking for is values driven with superior administration skills and experience in providing administrative support within a large and complex organisation. You will work well within a team, with a proactive approach and a responsive and diplomatic style when dealing with internal and external customers.
The ideal candidate will be adaptable and able to work within a high volume and fast paced environment. You will have excellent written and verbal communication skills and a strong customer focus, along with excellent attention to detail, organisational and time-management skills. Crucial to this role is your exceptional computer literacy skills particularly in Microsoft Office, with the ability to initiate and manage business improvements.
This is your opportunity to broaden your skills within a challenging, fast paced environment and work with a professional and close-knit team.
Why choose CFA
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Flexibility: Hybrid work options with flexible work arrangements
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways
Your Application
Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.
When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.
Pre-employment Checks
Offers of employment will only be made to candidates who:
- Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 19 March 2025.
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014 . You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au