Business Services Officer

Description:

Expressions of Interest – Business & Customer Support Roles across SEQ
We’re always on the lookout for down-to-earth, capable individuals who are ready to make a difference in local communities across South East Queensland.
Whether you're experienced in admin, passionate about helping people, or keen to be the friendly face (or voice) on the front line – we’d love to hear from you.
We regularly recruit for a range of positions at different levels, including:

• Business Support Officer
• Customer Contact Officer
• Customer Service Officer

You might be suited to one of these roles if you:

• Love being organised and keeping things running smoothly
• Enjoy helping people and solving everyday problems
• Know your way around systems like MS Office or CRM platforms
• Thrive in a team environment and aren’t afraid to take initiative
• Bring a positive attitude to work (even on Mondays)

A typical day could include:

• Answering enquiries from the public by phone, email or over the counter
• Supporting internal teams with admin tasks like data entry, scheduling, or document prep
• Helping residents with council processes like rates, permits, or bookings
• Logging and updating records with accuracy
• Keeping calm and helpful when things get busy

Locations : Roles vary across councils in South East Queensland – from Brisbane to the Gold Coast, Ipswich, Moreton Bay, Redlands, and beyond.
Flexible durations : We work with both short-term contracts and longer-term opportunities – perfect for building local government experience or finding the right long-term fit.
Sound like your kind of gig? If you’re ready to bring your energy, admin skills, and people smarts to a role that supports local communities – register your interest today . We’ll be in touch when something suitable comes up.