Description:
Are you a passionate individual looking to grow your career in the technical space supporting the cutting edge of machine technology in the Australian & New Zealand agricultural industries? We are seeking a Service Technical & Training Specialist responsible for developing, managing, and executing the delivery of technical support, product management (technical aspect) and technical training on products offered across the ANZ region.
Candidates located anywhere in Australia are welcome to apply!
What You’ll Do
- Utilising the framework of established processes to analyse information and support dealer technicians with diagnosing and troubleshooting technical concerns on mid-range tractors
- Collating and tracking emerging product concerns and escalating through the appropriate processes and teams to ensure proactive resolution
- Prepare and deploy Product Improvement Programs market-specific to mid-range tractors
- Develop and deliver technical training for mid-range tractors
- Scheduling field visits to support field teams and dealer technicians resolving complex technical issues
About You
- Strong technical knowledge of agricultural or construction equipment, prior experience on mid-range tractors is highly desired
- A minimum of 3 years’ experience with major components such as engines, hydraulics, final drives, differentials, transmissions as well as troubleshooting
- The ability to read and interpret electrical and hydraulic schematics
- Ability to research and analyse large amounts of technical data spread across multiple platforms and prepare for further review
- Working flexibility and willingness to travel
- Ability to work independently
- Strong analytical and problem-solving skills
Good working knowledge of MS Office and strong presenting skills are highly advantageous.
Why Join Us
CNH is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH’s 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands including Case IH, New Holland Agriculture, K-Line Ag, Horwood Bagshaw and Flexi-Coil.
Benefits We Offer
- Competitive base salary and performance incentives
- Tool of trade car
- Travel opportunities across Australia & New Zealand
- Retail & health insurance discounts
- Novated leasing
- Service recognition
- The opportunity to work in a foundational industry of both Australia and New Zealand on class leading products produced and marketed by globally recognised brands
We are proud to be a certified Great Place to Work , showcasing our commitment to fostering a positive and inclusive workplace culture.
Ready To Make An Impact?
If you’re excited to take on this challenge and contribute to our company’s success, we’d love to hear from you!
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you have any questions or would like a detailed job description, please reach out to anz-careers@cnh.com