Where

Pie Face Specialist

Retail Data Acquisition Services
Launceston Full-day Full-time

Description:

About the Role:

The Pie Face Specialist will play a pivotal role in helping Pie Face sites stay compliant, improve performance, and – ultimately – sell more pies!
Through hands-on coaching, training, and site evaluations, you’ll help store teams elevate their customer experience and operational efficiency.
Key Responsibilities
  • Operational Excellence: Evaluate and resolve in-store Pie Face operational issues, while contributing to continuous improvement initiatives.
  • Relationship Management: Establish and maintain strong working relationships with internal and external stakeholders to foster brand growth.
  • Training & Development: Deliver new and refresher training for Pie Face team members and Commission Agents, both one-on-one and in team sessions.
  • Compliance Monitoring: Oversee site compliance with Retail standards & Food Safety.
  • Audit & Reporting: Gather, compile, and report audit data; provide insights and respond to internal audit inquiries.
  • Continuous Improvement: Identify obstacles, adjust processes based on feedback, and develop contingency plans to ensure smooth site operations.
  • New Store Support: Assist with setup and training for new store openings as part of expansion efforts.
About You:
  • Relevant Experience: Background in fast food, restaurant, or hospitality roles (McDonald’s experience a plus)
  • Analytical Skills: High attention to detail with strong analytical and administrative skills.
  • Communication: Excellent written and verbal communication skills with the ability to tailor style for rapport building and team collaboration.
  • Multi-Market Management: Familiarity with managing operations across multiple sites or market segments.
  • Adaptability & Professionalism: Ability to handle changing priorities, manage workloads, and maintain professionalism in a fast-paced environment.
  • Flexibility & Travel-Readiness: Must have a valid driver’s license, with availability for frequent travel, including overnight stays and travel as needed.
What We Offer:
  • A dynamic and rewarding work environment within a rapidly growing company
  • Opportunities for professional development and advancement
  • Competitive compensation and travel benefits
  • The chance to be part of a brand loved by Australians nationwide!
If you are interested in this position, we encourage you to apply as soon as possible. Only shortlisted candidates will be contacted.
15 Mar 2025;   from: uworkin.com

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