Description:
Assistant Policy Officer - NSW Small Business Commission
Grade: Clerk Grade 5/6
Role Type: Full-Time/ Ongoing
Applications Close: 10th March 2025 [9:59am]
Location: Parramatta (There is an expectation for 3 days per week onsite at Parramatta)
About the Opportunity
Exciting opportunity to join the Advocacy team at the NSW Small Business Commission. You will contribute to a range of policy development, project management, and administrative activities to support the Commission's advocacy for small business. You will use your experience to support the team to research, analyse and review complex policy issues, identify emerging issues, and develop evidence-based advice and recommendations. Your written and verbal communication skills will contribute to supporting production of written communications, including correspondence, briefs, reports and submissions. Your will support stakeholder engagement activities to develop relationships within and outside of government to support the advocacy for small businesses in NSW.
About Us
The NSW Small Business Commission is an independent statutory office of the NSW Government. We provide strategic advice, advocacy and affordable dispute resolution services to small businesses across NSW. Our role includes:
- encouraging government agencies and larger businesses to enter productive working relationships with small businesses
- facilitating and encouraging the fair treatment of small businesses
- promoting a fair operating environment in which small businesses can flourish.
As a key advocate for small businesses across NSW the Commission aims to ensure small business needs are front-of-mind for NSW Government decisions, support and assistance. The Commission also plays an important role in connecting small businesses, councils and industry groups to vital information and support services.
The Small Business Commission is part of the Department of Customer Service. DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to create better outcomes for the people of NSW.
Your responsibilities will include:
- Assist in the delivery of a range of policy related projects and initiatives to facilitate the timely delivery of policy objectives
- Undertake basic research and analysis in assigned areas and contribute to the preparation of reports to inform decision making and contribute to policy development
- Contribute to the preparation of draft correspondence, papers, and minutes to support the development of policy initiatives
- Provide a range of administrative activities, including coordinating working groups and committees, to support stakeholder engagement as well as policy development and implementation
- Provide assistance to small businesses enquiring about government policies and requirements, and respond to routine policy queries to ensure the provision of consistent advice and information
- Update and collate documentation and records regarding policy development, implementation and relevant issues, to support the effective delivery of policy initiatives Role Description Assistant Policy Advisor, Strategy 2
- Provide administrative assistance to support the management and delivery of key organisational projects.
To be successful in these roles you will have:
- Demonstrated capability or experience in a policy role with understanding of business highly valued
- Verbal and written communication skills
- Stakeholder engagement experience
- Project management skills.
What we need from you
Please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).
In your cover letter please share your motivation for applying for this position and your relevant skills.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
Salary Grade 5/6, with the base salary for this role starting at 97,027 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Flavia Raineri Gentile via flavia.rainerigentile@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 10th March 2025 [9:59am]
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact flavia.rainerigentile@customerservice.nsw.gov.au or 02 9494 8351.
For more information, please visit
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