Where

Sales And Customer Service Officer

Europcar Mobility Group
Townsville Full-day Full-time

Description:

Are you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!

We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Townsville Airport and City team on a casual basis!

Why join Europcar?
  • A competitive hourly rate + casual loading + generous, uncapped incentive scheme
  • Opportunity to maximise your income based on your exceptional performance with our incentive program
  • Ongoing training and development
  • Access to same-day pay via our financial wellbeing provider
  • Employee Referral Program - earn $$ when you successfully refer a candidate
  • Company uniform provided
  • Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!
  • Access to an international brand with opportunities to work nationally and globally
  • Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness
  • Great culture, working with an energetic, supportive and high performing team
Some of the key responsibilities include:
  • Greet customers and assist them in renting vehicles as based on their preferences and needs
  • Process rental agreements accurately and efficiently
  • Address customer inquires and concerns promptly and professionally
  • Inspect vehicles before and after rental periods, noting any damages
  • Achieve or exceed sales targets
  • Maintain knowledge of current promotions, services, and products to assist with sales efforts
  • Build strong customer relationships to encourage repeat business and referrals
  • Detailing and cleaning vehicles to business quality standards
  • Refuel and transport vehicles
To be considered, you should possess:
  • Previous experience in sales, customer service or retail
  • Car rental experience is highly desirable
  • Strong communication skills and ability to interact with customers
  • Computer literacy skills required
  • Ability to work efficiently in a fast-paced, high-pressure environment
  • Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
  • Valid Australian driver's license with a clean driving record
  • Current and ongoing Australian work rights
  • A positive can-do attitude!
16 Mar 2025;   from: uworkin.com

Similar jobs

Description: About Us Step into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech! Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, ...
a month ago
  • Queensland Government
  • Townsville
Description: Are you ready to make a difference in public healthcare? Townsville Hospital and Health Service offers a unique opportunity to be part of a dynamic healthcare environment focused on innovation and excellence. Our vision is world-class ...
18 days ago
  • Investors Central
  • Townsville
Description: Step into Your Next Career with Finance One Are you a customer service professional looking to make your mark in the finance industry? We’re searching for dedicated individuals like you to join our team within our dynamic call centre ...
a month ago
  • Townsville Hospital and Health Service
  • Townsville
Description: Are you ready to make a difference in public healthcare? Townsville Hospital and Health Service offers a unique opportunity to be part of a dynamic healthcare environment focused on innovation and excellence. Our vision is world-class ...
12 days ago