Description:
Full-Time Experience Front Office Coordinator
Locations: One location inBacchus Marsh, and a second in Melton, Victoria, Australia
About Us:
Dental House Group is seeking experienced Front Office Coordinators for their expanding clinics in Bacchus Marsh and Melton, Victoria, Australia. These state-of-the-art dental clinics offer transformative treatments, including All-on-4, implants, full mouth rehabilitation, and general dentistry, and are staffed by some of Australia's top clinicians.
Role Overview:
As a Front Office Coordinator, you will serve as the first point of contact for patients, ensuring a seamless administrative flow and contributing to an outstanding patient experience from start to finish.
Key Responsibilities:
- Manage Patient Enquiries: Handle patient inquiries in person, by phone, and via email, providing professional and friendly responses.
- Patient Welcome: Greet and welcome new patients, ensuring they feel comfortable and informed.
- Build Rapport: Establish strong connections with patients to understand their concerns and treatment goals.
- Document Review: Ensure patient documents are complete and accurate.
- Follow-up: Provide timely follow-up communication with patients to ensure continuity of care and treatment satisfaction.
- Support Clinicians: Offer administrative and clinical assistance to the dental team as needed.
Requirements:
- Experience: Previous experience in the dental industry is preferred.
- Skills:
- Excellent verbal and written communication skills.
- A warm, friendly demeanor with exceptional interpersonal skills.
- Strong organizational skills with high attention to detail.
- A genuine passion for delivering outstanding patient care.
How to Apply:
If you meet the above criteria and are excited about joining the Dental House Group team, please email your resume and cover letter to support@dentalhouse.com.au.
Due to high demand, only shortlisted candidates will be contacted.
We look forward to hearing from you.