Description:
This pay rate is inclusive of mandatory 25% casual loading
Our client, a large QLD Government department, is seeking to engage an experienced ICT Business Analyst to assist in the current case management system project to support current and future business needs through adaptable technology.
Key Responsibilities
- Assisting with service transitions and change initiatives within the organisation.
- Developing comprehensive transition plans and strategies.
- Development of service transition processes, work instructions and knowledge base articles (KBA's).
- Producing high-quality documentation i.e., business, functional, non-functional, and transitional requirements.
- Eliciting, validating, and analysing critical information from business and technical stakeholders and presenting findings to program stakeholders in a meaningful way.
- Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
- Ensuring traceability of requirements throughout the project lifecycle.
- Managing tasks, working autonomously or as part of a project team, achieving objectives with limited supervision and within specified timeframes.
Technical skills, abilities, and cultural capability
The ideal applicant for this role will be someone who can demonstrate the following key attributes as they apply to the key responsibilities of the role:
- Demonstrated experience performing business analysis activities on large scale complex ICT program/projects, preferably in the public service sector with SharePoint, M365, D365, Data Platforms and Archiving Solutions.
- Demonstrated experience leading business process and system modelling activities for large scale complex organisations, with emphasis on experience in ICT service transition.
- Investigates business situations where there is some complexity and ambiguity and identify recommendations for improvements in collaboration with stakeholders.
- Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements. Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
- Work independently and acts as a single point of contact by developing, maintaining, and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding. Facilitates business decision-making processes. Captures and disseminates technical and business information.
- Investigates enterprise requirements where there is some complexity and ambiguity.
- Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders. Stakeholder management, communication, collaboration, and presentation skills.
Mandatory Qualifications, Conditions and Requirements
The following would be highly regarded:
- Demonstrated experience in a Business Analyst role
- Desirable but not mandatory: Certifications in M365 and D365
- Tertiary qualifications in relevant fields would be well regarded
- CBAP, BABOK or similar
Further details:
8 Hours/day - 40 Hour working week.
The successful candidate will be required to complete a Criminal History Check.
To be considered for this position, please submit your application using the appropriate link, ensuring a Microsoft Word version of your CV is attached. Alternatively, please contact Jacqui Deller at Jacqui.Deller@hudson.com, quoting reference number 243647.