Where

Manager - International Student Programs

Queensland Government
Brisbane Full-day Full-time

Description:

Education Queensland International (EQI) develops and promotes programs for international students who want to study at a Queensland Government primary or secondary school. We are one of the largest providers of international student programs in Australia. We offer world-class education, a safe and healthy lifestyle in Queensland, unique cultural experiences and affordable living for our students.

About Us

The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

Your Opportunity

If you're looking for an opportunity to support the development of International Student Programs activities across the Department of Education, International - this role is for you.

We are looking for motivated individuals who are able to proactively engage with stakeholders, unpack complexity and detail, and develop clear, creative and future-focused products in a dynamic environment.

The role requires you to influence others (10 direct reports), use your ability to think creatively, communicate complex concepts to support users of our products achieve the Department of Education, International's strategic objectives. Multiple positions available.

Your Role

  • Lead strategically and be accountable for International Student Program student experience, safety and service delivery.
  • Promote a culture of continuous improvement in the implementation of program delivery, ensuring a high level of management of outcomes, risks, issues and budget in line with governance.
  • Undertake performance plans, recruitment and associated human resource activities for the Advisors, Student Services and the Temporary resident team staff.
  • Manage the policies, procedures, contracts, relationships, finances and resources required to ensure a strong financial return, successful outcomes and compliance with all legislative requirements applicable to Temporary Resident Admissions Programs.
  • Provide mentoring and coaching of team processes, methods and systems to drive outcomes in student application management and customer service.
  • Establish, maintain and build an effective and positive team culture.
  • Other suitable duties, consistent with the duties and responsibilities of the position as directed by the supervisor, the Director ISP.


What We're Looking For In Our Managers

  • Strong leadership and ability to led a team.
  • Flexibility to work across a number of priorities.
  • High level writing and communication skills suited for government.
  • Excellent attention to detail and coordination skills.
  • Great at stakeholder engagement and negotiation.
  • Innovative and collaborative.
  • Strong understanding of the National Code and ESOS act.


The duties listed above are indicative duties and not intended to be comprehensive. Duties may vary from time to time. You may be required to perform a range of tasks that are outside your main list of duties, but are within the limits of your skill, competency and training, or are incidental and peripheral to your main duties.

Please refer to the attached role description for any mandatory requirements for this position.

How To Apply

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
  • Attach a short-written response (maximum 2 pages, dot points accept.able) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key responsibilities and meet the skill requirements of the role.


We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.

Occupational group Management
13 Mar 2025;   from: linkedin.com

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