Where

Service Coordinator Team Leader

AIR Recruitment
Coffs Harbour Full-day Full-time

Description:

  • $79k - $85k + salary packaging benefits
  • Full-time permanent role
  • Opportunity for growth and development

Our client has been supporting families and individuals with aged care and disability services across Newcastle, Hunter and the Mid-North Coast for more than 30 years with in home and community based services.
Due to growth, we’re seeking a Support Coordinator Team Leader to join their team in Coffs Harbour to mange the needs of aged care participants within their homes. Within this role you will provide support and resources to consumers so they can make informed decisions and have choice and control over the services and support they receive and ensure the services delivered are safe, effective and meet the consumers needs.
The role:
  • Coordinate care and support services for consumers accessing Home Care Packages in accordance with the Home Care Standards and within the funding arrangements.
  • Create an environment that encourages consumer engagement, enjoyment and participation based on meaningful and evidenced based activities and programs.
  • Demonstrating the highest level of collaborative communication across all those involved to support an integrated approach to care delivery.
  • Providing support, education and resources to consumers so they can make informed decisions and have choice and control over the services and support they receive.
  • Conducting comprehensive assessments and developing goal oriented support and care plans in consultation with consumers and/or significant others in collaboration with health care professionals.
  • Facilitating a pro-active case management process to promote consumer engagement and self-determination to achieve optimum quality of life within their own home.
  • Managing individual consumer clinical and/or therapy plans within your own professional scope of practice or via appropriate delegation, referral and agreed reporting framework.
  • Ensure the Home Care Standards are met, legislative changes are implemented and consumers continue to experience a high level of service provision and satisfaction.
  • Ability to lead teams and delegate work to ensure client and business needs are met (you will manage a team of 2 Service Coordinators).

What we’re looking for:
  • Minimum Certificate IV and relevant experience in aged care, health or disability; or tertiary qualifications in relevant health discipline
  • Ability to manage a case load of approx. 50 NDIS and aged care clients
  • Good understanding of case management
  • Excellent communication and interpersonal skills
  • Demonstrated ability to work as part of a team and promote a positive workplace culture
  • Ability to budget and negotiate with consumers around funding and spending arrangements.
  • Ability to conduct comprehensive assessments and develop goal orientated care plans or willingness to learn
  • Unrestricted Drivers Licence
  • Sound knowledge and practical experience working with people who are ageing from an enablement, restorative and wellbeing perspective
  • Experience working with people who have dementia and their carers
  • Experience and commitment to working with quality and risk management systems
  • Capacity to provide education and hands on learning in the workplace
  • Experience working as part of a multidisciplinary team

Benefits:
  • $79k - $85k + salary packaging benefits
  • Full-time permanent role
  • Opportunity for growth and development

If you’re ready to make a leap in your career with an amazing organisation, APPLY TODAY!
#SCR-suzie-ninevski
Who is A.I.R Recruitment?
A.I.R Recruitment is a national award winning boutique recruitment agency based in Newcastle, driven by passion and the challenge of connecting quality candidates to careers that deliver success. The foundation of our business is built on trust, integrity and the three key fundamental people solutions to Attract, Integrate and Retain. A.I.R Recruitment specialize in permanent recruitment in white collar, blue collar, professional and executive roles.
What sets us apart?
Our Sales Success Strategy Program developed by their Award winning sales and recruitment professional, Director Suzie Ninevski.
Our Jobs
For more exciting career opportunities follow A.I.R Recruitment on Facebook, LinkedIn and Instagram. You can also view our jobs at www.airrecruitment.com.au
Call us on 1800-2-RECRUIT to discuss your recruitment or jobseeker needs.
17 Mar 2025;   from: uworkin.com

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