Description:
NXT GIG is looking for a highly organized and detail-oriented E-commerce Fulfillment Manager to join our team. In this pivotal role, you will oversee the entire e-commerce fulfillment process, ensuring that orders are processed efficiently and accurately while maintaining a high level of customer satisfaction. You will be responsible for managing inventory levels, shipping logistics, and returns processes, while leading a dedicated team to optimize the fulfillment workflow. The ideal candidate will have a strong background in e-commerce operations, excellent problem-solving skills, and a passion for enhancing the customer experience. If you're ready to take on a critical role in our growing e-commerce division, we want to hear from you!
Responsibilities- Manage the end-to-end e-commerce fulfillment process from order receipt to delivery
- Develop and implement strategies to enhance fulfillment efficiency and accuracy
- Oversee inventory management, including stock levels and order replenishment
- Coordinate with shipping carriers and vendors to ensure timely and cost-effective deliveries
- Monitor order processing performance metrics and provide insights for improvement
- Lead and train fulfillment staff to ensure high levels of productivity and quality
- Handle customer inquiries and resolve fulfillment issues promptly
- Bachelor's degree in Supply Chain Management, Business Administration, or a related field
- Prior experience managing e-commerce fulfillment or logistics operations
- Strong understanding of inventory management and order processing systems
- Excellent leadership and team management skills
- Proficient in data analysis and inventory management software
- Strong problem-solving skills and attention to detail
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Mid-Senior level
- Full-time
- Other
- IT Services and IT Consulting
17 Mar 2025;
from:
uworkin.com