Description:
FindStaff are currently seeking an experienced and enthusiastic Contact Consultant to join the AASN Team within MAS in Hobart.
- Flexible working arrangements
- Position will be 2-5 days per week Mon-Friday depending on demand
- Competitive hourly rate
- All assets provided, including company vehicle
- On-site parking
- Great company culture
- Career growth opportunities
- Supportive team environment
- Full training provided
About the Company
Mas National is proudly part of the IntoWork Australia Group, a not-for-profit business providing employment, skills and support services for individuals and communities across Australia.
About the Role
Contact Consultants play a very important role in the management of Australian apprenticeships/traineeships by promoting pathways to meet Australian workforce development needs.
Contact Consultants also provide a high level of consistent customer service to our Apprentices/Trainees, employers and key stakeholders through provision of advice, training contract administration and monitoring.
These autonomous positions are exceptionally rewarding and include a company-maintained vehicle, phone and laptop. Mas also provides fantastic work/life balance opportunities.
Key Responsibilities:
- Performing contact visits to apprentices and trainees
- Updating relevant data systems
- Monitor active Apprentices and Trainees, supporting them through to a successful completion
- Develop and maintain strong industry links and stakeholder engagement
About You:
To be successful in this role, you will need:
- An understanding of the Australian Apprenticeship system and VET sector (highly desirable)
- Excellent communication skills and the ability to build and maintain strong relationships
- Proven experience in providing high levels of customer service to clients
- Highly motivated and outcome focused
- Strong time management and organisational skills
- Current and valid driver's license
Applicants must be eligible to work in Australia. A current Working with Children and National Police Check is required
Mas National is proud to be a supportive, flexible and inclusive organisation. We are looking forward to our new Contact Consultant joining the team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV
If you have any questions, please contact David at Findstaff on 0474 004 922 or david.protas@findstaff.com.au