Description:
AVTEL specialises in electronic security systems, providing solutions for small to very large-scale commercial systems. The company focuses on the protection of people, assets, and intellectual property, tailoring robust and innovative security systems to meet the unique needs of each client. AVTEL offers services from consultancy to detailed designs, installation, support, and aftercare, adapting to the specific requirements of each project.
This is a full-time on-site role as a Project Coordinator located in Sydney, NSW at AVTEL. The Project Coordinator will be responsible for planning, designing, implementing, and maintaining electronic security systems, ensuring that projects are completed on time and within budget. They will work closely with clients to understand their needs and oversee the project from start to finish.
- Support operations team members (such as project managers, project engineers, service technicians) with project coordination & other assigned tasks.
- Develop, maintain and monitor project plans and project schedules.
- Develop templates/ checklists for use with new acquisitions and ongoing project integration.
- Document and follow up on actions and decisions from stakeholder meetings.
- Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Research, compile, process and coordinate project data e.g. data entry, report generation, metrics collection.
- Analyse risks and opportunities, manage project costs.
- Act as the point of contact and communicate project status to all participants.
- Receive customer requests/inquiries via mail or phone in a timely and accurate manner.
- Provide price and cost proposals in response to customers’ requests.
- Coordinate with procurement in purchasing items necessary for the projects/service repair.
- Forward invoices and work reports to customers.
- Provide outstanding customer service to improve customer satisfaction and relationships.
- Demonstrate elevated levels of disciplined, professionalism, ethics, and accuracy in delivery of works under limited timeframe pressures.
Requirements
Who You Are:
- You have proven project coordination experience (ideally 3 to 4 years) in the electronic security industry/ other similar technical environments.
- You possess a background in hardware/ electronic/ systems engineering (must have experience with CCTV & Access Control) and enjoy the technical nature of integrated security solutions/ systems.
- You have strong interpersonal skills and the ability to communicate across diverse audiences.
- You are a go getter, problem solver with exceptional analytical skills.
- You possess strong organisational skills in dealing with multiple issues & various deliverables.
- You have sound commercial knowledge around financial analysis, cost management & project profit margins.
- You have excellent Microsoft Outlook, Project, Excel, Word and Power Point skills; solid programming skills and proven ability to troubleshoot problems and look for solutions.
- You are resilient, possess a growth mindset & will take on the challenge to deliver results with a keen eye for details.