Description:
Job summary:- Flexible hours available
- 1 year of relevant work experience required for this role
- Work visa can be provided for this role
- Expected salary: $26 - $34 per hour
Roasting Warehouse Specialty Coffee is a leader in the specialty coffee industry, known for its commitment to quality, innovation, and exceptional customer service. We take pride in delivering premium coffee and a memorable café experience to our customers.
Role Overview:
As a Cafe Supervisor, you will play a key role in ensuring the smooth daily operations of the cafe. You will lead and support the team, uphold our high service and product standards, and contribute to the overall success of the business.
Key Responsibilities:
Operational Management:
'¢ Supervise daily café operations, ensuring efficiency and high service standards.
'¢ Assist in managing stock levels, ordering supplies, and minimizing waste.
'¢ Maintain compliance with health, safety, and food hygiene regulations.
'¢ Ensure opening and closing procedures are followed correctly.
Team Leadership:
'¢ Lead by example, fostering a positive and motivated team culture.
'¢ Assist in training new team members and ongoing staff development.
'¢ Delegate tasks effectively and ensure all staff are performing their roles efficiently.
'¢ Handle any staff or customer issues professionally and proactively.
Customer Service & Experience:
'¢ Ensure all customers receive excellent service and a welcoming café experience.
'¢ Address customer concerns and resolve complaints effectively.
'¢ Maintain the highest coffee and food presentation standards