Description:
About Us
Access Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers, serves across 18 locations. We are thrilled to announce our upcoming merger with Inspiro, a trusted partner in community health. Inspiro, with a skilled team of 100, is dedicated to providing accessible, inclusive, and high-quality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.
About the role
An exciting opportunity to join a thriving community healthcare organization with a supportive, values-driven culture and an engaged workforce. We provide primary health, care management, and community support services tailored to individual needs across Melbourne’s Eastern suburbs. We are seeking a dedicated professional to join our team in a flexible, full-time Max term until June 2026 to deliver specialist care finder services to assist older adults with engagement barriers in understanding and accessing aged care and community support. Reporting to the Manager Community Access and Outreach, you will provide intensive support to seniors who struggle to navigate the system independently and help prevent vulnerable individuals from falling through the cracks by connecting them with essential services. Make a real impact in the community and apply today!
What you will be doing
- Assertive Outreach
- Engagement and rapport building with potential clients and local intermediaries
- Support people to interact with My Aged Care so they can be screened for eligibility
- Support to explain and guide people through the assessment process
- Support to help people to find the aged care supports and services they need and connect with other relevant supports in the community
- High level check-in with clients on a periodic basis and follow up support following service commencement
What you will bring Key Selection Criteria
- Degree in social work or other relevant qualification
- Experience in assertive outreach and engaging with people who are often reluctant to access support services
- Experience in supporting clients to understand and navigate service systems
- Demonstrated knowledge of trauma informed practice and cultural safety and evidence-based approaches to improving wellbeing
- Experience with building and maintaining effective working relationships internally and with external organisations, networks and community groups
- Experience in working with clients to identify and support referrals to relevant services
Attributes
- Strong communication and interpersonal skills
- Proficiency in spoken languages other than English especially Arabic, Farsi, Cantonese, Mandarin and Vietnamese (desirable)
- Demonstrated behaviours consistent with Access Health and Community values
Access Health and Community Culture and Benefits
At Access Health and Community, we offer more than just a fulfilling career—we provide an environment where you can thrive in a culture of collaboration and support. Our team members share a strong commitment and passion for making a positive impact.
The position encompasses an extensive range of benefits:
- Supportive and values-based culture and engaged workforce
- Culture of trust and empowerment for people to grow and thrive
- Commitment to a work-life balance with flexible working conditions
- Focus on staff wellbeing and health - Employee Assistance Program (EAP)
- Commitment to ongoing professional development and career growth
- Paid parental leave and opportunity to purchase additional leave
- Annual leave loading
- Generous salary packaging opportunities that reduce tax payable on income (up to $15,990 per annum + $2,650 meals/entertainment expenses)
Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefits
Apply Now
Submit your application including your resume and cover letter addressing the selection criteria.
Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/
Please email, Manager, Community Access and Outreach, Astrid Kruse-Thorpe: Astrid.Kruse-Thorpe@accesshc.org.au if you would like further information about the role.
What’s in It for You?
- A unique opportunity to make a lasting impact on community health services
- A rewarding role in a dynamic organisation with a mission-driven culture
- The chance to work with passionate professionals dedicated to improving lives
Apply now so you do not miss this opportunity, as we will be assessing applications when submitted.
Applications close: March 31st, 2025
Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience. We value the diversity and strength of Aboriginal and Torres Strait Islander cultures and are committed to delivering on our vision for reconciliation through our recruitment and employment practices